Senior Strategic Account Manager - Remote - Medical Benefit and HUB

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Requirements:

• Ability to express ideas and thoughts effectively, both verbal and written.
• Good listening skills and comprehension.
• Bachelor's degree (B.A.) or equivalent experience.
• Minimum three years of experience in customer support or sales.
• Experience in Pharma and working with Pharmaceutical Brand Teams is essential.
• Project Management, HUB Operations, or Specialty Pharmacy Operations/Account Management experience desired.
• Technical skills are a requirement.

Responsibilities:

• Forms strategic partnerships with clients by understanding their business goals and technical challenges.
• Establishes and maintains a role as an advisor to clients and colleagues.
• Presents new ideas and innovations to clients to upsell and enhance their products and services.
• Researches high-level solutions for clients and develops relationships through regular meetings.
• Works with Client Services to resolve complex support issues effectively and manages service delivery for client satisfaction.
• Participates in client quarterly reviews and annual Plan Of Action meetings.
• Plans milestones and tracks progress while keeping stakeholders informed.