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Strategic Account Manager - Remote - Remote

Posted 3 months agoViewed

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💎 Seniority level: Manager, minimum three years

📍 Location: United States

🔍 Industry: Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

🗣️ Languages: English

⏳ Experience: Minimum three years

🪄 Skills: Project ManagementData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem SolvingWritten communicationVerbal communication

Requirements:
  • Bachelor's degree from a four-year college or university or equivalent experience.
  • Minimum of three years of experience in customer support and/or sales.
  • Experience working in the Pharmaceutical industry is essential.
  • Experience with Pharmaceutical Brand Teams is strongly desired.
  • Background in Project Management, HUB Operations, or Specialty Pharmacy Operations is a plus.
  • Technical skills are mandatory.
  • Strong verbal and written communication skills.
  • Good listening and comprehension abilities.
  • Capability to define problems, gather data, and draw valid conclusions.
Responsibilities:
  • Forms strategic partnerships with clients by understanding their business goals and challenges.
  • Acts as an advisor to clients and colleagues by providing insights and recommendations.
  • Presents new ideas and innovations to clients to enhance their products and services.
  • Researches high-level solutions tailored for client needs.
  • Maintains client relationships through regular meetings and calls to ensure maximum benefit from services.
  • Collaborates with Client Services to address complex support issues.
  • Manages agreed-upon services to maintain high client satisfaction and trust.
  • Acts as the primary point of contact for sales and service.
  • Participates in quarterly client reviews and annual planning meetings.
  • Plans milestones and tracks progress effectively.
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🔥 Senior Strategic Account Manager - Remote - Remote
Posted 27 days ago

📍 United States

🔍 Pharmaceutical

🏢 Company: AssistRx👥 501-1000Information TechnologyHealth Care

  • Bachelor's degree (B.A.) from a four-year college or university or equivalent experience.
  • Minimum of three years of experience working in a customer support and/or sales capacity role.
  • Experience working for or in the Pharmaceutical industry.
  • Experience working with Pharmaceutical Brand Teams is essential.
  • Project Management, HUB Operations, or Specialty Pharmacy Operations/Account Management strongly desired.
  • Technical skills are a must.
  • Effective verbal and written communication skills.
  • Good listening skills and comprehension.

  • Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges, and infrastructure.
  • Establishes a role as an advisor to clients and colleagues.
  • Presents new ideas and innovations to clients to upsell and enhance their products and services.
  • Research high-level solutions for clients.
  • Develops the relationship with clients through regular meetings and reviews.
  • Works with Client Services to address complex support issues effectively.
  • Manages the delivery of services to achieve high client satisfaction and trust.
  • Determines effective problem resolution methods and utilizes internal resources as needed.
  • Acts as the primary point of contact for sales and service interactions.
  • Participates in client quarterly reviews and annual Plan Of Action meetings.
  • Plans milestones and tracks progress.

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Posted 27 days ago
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