Apply

Account Manager

Posted 2024-11-19

View full description

πŸ’Ž Seniority level: Manager, Minimum of 3+ years

πŸ“ Location: South Africa, PST, NOT STATED

πŸ’Έ Salary: 1200 - 1600 USD per month

πŸ” Industry: B2B lead generation

🏒 Company: FullFind

⏳ Experience: Minimum of 3+ years

πŸͺ„ Skills: Business DevelopmentBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Requirements:
  • Minimum of 3+ years of experience in sales, account management, or outbound marketing, with a proven track record of results demonstrated through KPIs or metrics.
  • Strong drive to learn and grow, with a willingness to go the extra mile; self-directed, resourceful, and able to manage a large workload efficiently.
  • Ability to manage a portfolio of 150+ clients, ensuring timely responses to inquiries and consistently delivering high-quality service.
  • Experience in crafting effective messaging, with a focus on personalized and targeted communication.
  • Detail-oriented, process-driven approach to work, with a creative mindset that helps in crafting unique solutions and outreach strategies.
Responsibilities:
  • Plan and execute targeted LinkedIn campaigns for approximately 150 clients, ensuring each campaign aligns with client goals and industry best practices.
  • Manage client relationships, aiming to retain clients while identifying and pursuing opportunities for upselling additional services.
  • Write compelling and personalized cold outreach messages to engage prospects and drive lead generation for clients.
  • Create highly targeted prospect lists using LinkedIn Sales Navigator, focusing on maximizing response rates.
  • Act as a LinkedIn expert for clients, providing education, managing expectations, and helping them understand the platform's value.
  • Build and nurture strong relationships with clients through consistent communication, ensuring satisfaction and trust.
  • Take initiative to explore new strategies and implement improvements to enhance the overall client experience.
Apply

Related Jobs

Apply

πŸ“ US, Canada

🧭 Full-Time

πŸ” Digital marketing solutions

  • Minimum 3 years of experience in digital marketing and account management.
  • Degree or diploma related to the role is an asset.
  • Experience in client and project management, especially in marketing agencies.
  • Solid digital marketing knowledge and experience with Google Ads, Meta Business Manager, Google Analytics, and other PPC platforms.
  • Self-motivated, results-driven, and capable of building strong client relationships.
  • Ability to work independently and collaboratively within a diverse team.
  • Organized, with strong administrative and communication skills.
  • Fluency in English, with a second language being a plus.
  • Willingness to participate in ongoing education and training.

  • Planning, reviewing, and monitoring digital marketing campaigns (Paid Advertising, Email Marketing, etc.) to increase revenue and brand awareness.
  • Coordinating work between Design, Copywriting, SEO, and Ads teams for effective campaign implementation.
  • Setting expectations for clients and providing timely communication regarding feedback and results.
  • Understanding client business goals and turning data into actionable insights.
  • Tracking, analyzing, and reporting key performance indicators.
  • Overseeing tasks related to ongoing campaigns and creating detailed reports.
  • Identifying sales opportunities such as upselling and cross-selling.
  • Monitoring client budgets for services and explaining cost strategies.

Project ManagementGoogle AnalyticsStrategyCommunication SkillsCollaboration

Posted 2024-11-07
Apply
Apply

πŸ“ EMEA

🧭 Full-Time

πŸ” Subscription Economy

🏒 Company: Zuora

  • At least 3-5 years of enterprise level experience delivering moderate to complex Revenue and Finance solutions.
  • 3-5 years of experience in customer-facing solution delivery within a professional services organization, as a Technical Account Manager or similar role.
  • Enterprise level expertise with ERP, Order to Cash, Billing, and/or CRM solutions is a plus.
  • Code experience such as SQL, PLSQL or another programming language.
  • Ability to review API documentation and assist with integrations.
  • Experience in troubleshooting Zuora workflows.
  • Demonstrated leadership in business discussions to architect solutions.
  • Experience in requirements gathering, documentation, systems design, and integration.
  • Knowledge in revenue recognition, order-to-cash processes, and account receivables.
  • Strong communication skills to collaborate in a fast-paced implementation environment.

  • Conduct requirements gathering, gap analysis, testing, and support sessions with customers.
  • Work directly with Zuora Product Engineers on customer use cases and feedback.
  • Create and understand data/object models documentation and process flows.
  • Maintain customer health while focusing on their technical onboarding.
  • Provide expertise on Zuora product configuration, APIs, and integration best practices.
  • Document requirements and user stories and facilitate customer sign-off.
  • Guide customers using quarterly roadmaps and best practices.
  • Follow up with customers to ensure satisfaction with delivered solutions.
  • Develop and deliver custom training materials for customers.
  • Support customers with scheduled calls for functional and technical inquiries.

LeadershipSQLBusiness AnalysisCommunication SkillsCollaboration

Posted 2024-10-21
Apply
Apply

πŸ“ South Africa

🧭 Full-Time

πŸ” Digital Marketing

🏒 Company: Online Marketing Gurus

  • Experience in Account Management, Client Services/Client Management in the digital marketing space.
  • Agency experience preferred.
  • Knowledge / Experience in SEO, PPC, Social Media Advertising and Web Builds.
  • Relationship builder who can quickly build rapport with all types of people.
  • Ability to understand and overcome challenges with your clients.
  • Solutions and outcomes focused.
  • Excited about working in an always changing and evolving industry.
  • Can effectively manage multiple projects and work with various teams in a fast paced environment.
  • Attention to detail.
  • Have a positive and can-do attitude.

  • Lead communication for clients and provide customer service within your assigned portfolio.
  • Develop and grow relationships with all client stakeholders.
  • Maintain client satisfaction via service levels and anticipating customer needs.
  • On-board new clients, present company documentation for client onboarding and reporting.
  • Manage, communicate and present project deliverables, timelines, expectations, goals and milestones to internal and external stakeholders.
  • Identify and pursue profitable growth opportunities in existing client portfolio.
  • Work with SEO & PPC teams to ensure cutting edge SEO strategies & complimenting campaigns across other search, PPC & social channels.
  • Work with our production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients.
  • Responsible for ongoing training education to stay up to date with changes and developments in the industry.
  • Champion company Values, Purpose and Vision internally and externally.

LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementSCRUMProject CoordinationGoogle AnalyticsCross-functional Team LeadershipBusiness developmentData analysisGoCommunication SkillsAnalytical SkillsCollaborationSEO

Posted 2024-10-15
Apply
Apply
πŸ”₯ Account Manager
Posted 2024-09-28

πŸ“ South Africa

🧭 Full-Time

πŸ’Έ $2000 AUD per month

πŸ” Promotional products

🏒 Company: EMAPPLY

  • 3-5 years proven experience as an Account Manager in the promotional products industry.
  • High proficiency in CommonSKU; utilising the software for 12 months or more (non-negotiable).
  • Proficiency in CRM platforms such as ESP, Sage, and HubSpot.
  • Strong communication and project management skills.
  • Proficient in English.
  • Excellent verbal and written communication skills for engaging with clients, suppliers, and internal teams.
  • Understanding of promotional products, sourcing, and industry trends.
  • Strong organisational skills and meticulous attention to detail, ensuring quality control and adherence to client requirements.
  • Experience in managing client budgets, providing cost-effective solutions without compromising quality.
  • Experience in organising client communications, managing inquiries, and prioritising messages.
  • Ability to generate reports, analyse sales data, and present key insights to stakeholders.
  • Strong problem-solving skills with a focus on resolving customer complaints professionally.

  • Manage client accounts and maintain strong relationships.
  • Develop and execute promotional strategies using CommonSKU.
  • Collaborate with internal teams to deliver high-quality promotional products.
  • Manage sales data, pipeline progress, and key performance indicators, providing routine reports.
  • Assist in creating sales presentations and proposals for prospective clients.
  • Coordinate order management and ensure accurate record-keeping in CRM systems.
  • Maintain positive customer relations by handling support needs promptly.
  • Create annual account management plans for Top 10 clients & research the web to find out current information.
  • Create a list of Email Blast Topics and keep up to date monthly.
  • Send emails to clients to see if they’d like to place a repeat order 1 year after order placed.
  • Ask questions if you don’t know the answer via Teams.
  • Create mock ups in PowerPoint or Canva to show clients how their logo may look on a product.

Project ManagementData AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-09-28
Apply
Apply

πŸ“ South Africa

🧭 Full-Time

πŸ’Έ $2,500 - $3,000 per month

πŸ” Dental Services

🏒 Company: JobRack

  • WM4D seeks a highly organized individual with at least 3 years of experience in Account Management, ideally within an ad agency.
  • Proficiency in using Google and Microsoft Office suites is required, along with the ability to swiftly adapt to and learn new software.
  • HubSpot knowledge is a big plus.
  • Experience running ad campaigns on platforms such as Google, FB, Insta, TikTok, and LinkedIn would be advantageous but not essential.
  • A keen attention to detail and a positive attitude are highly valued.

  • As an Account Manager, you'll be WM4D’s frontline in managing and nurturing client relationships.
  • You'll become an expert in onboarding new clients, identifying growth opportunities within existing accounts, and guiding clients with informed consultancy.
  • Overseeing client advertising campaigns will be an integral part of your responsibility, ensuring our client's success and our mutual growth.
  • Key responsibilities include fostering and handling crucial client relationships, integrating new clients into the system, delivering insightful advice to clients, and taking charge of client advertising campaigns.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft Office

Posted 2024-09-20
Apply