ApplyTechnical Account Manager (TAM)
Posted 3 months agoViewed
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💎 Seniority level: Senior, At least 3-5 years
📍 Location: EMEA
🔍 Industry: Subscription Economy
🏢 Company: Zuora👥 1001-5000💰 Private 3 months ago🫂 Last layoff about 2 years agoDeveloper APIsBillingSaaSPaymentsSoftware
🗣️ Languages: English
⏳ Experience: At least 3-5 years
🪄 Skills: LeadershipSQLBusiness AnalysisCommunication SkillsCollaborationRelationship management
Requirements:
- 3-5 years of enterprise-level experience delivering moderate to complex Revenue and Finance solutions.
- 3-5 years in customer-facing solution delivery as a Technical Account Manager or Solution Architect.
- 3-5 years of expertise with ERP, Order to Cash, Billing, and/or CRM solutions.
- Coding experience with SQL, PLSQL, or another programming language.
- Ability to review API documentation and assist with API integrations.
Responsibilities:
- Conduct requirements gathering, gap analysis, testing, and support sessions with customers.
- Work with Zuora Product Engineers on customer use cases and feedback.
- Establish and maintain system configuration and architecture for customers.
- Document requirements and user stories for customer sign-off.
- Provide technical guidance to customers regarding Zuora product configuration and best practices.
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