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Field Service Specialist - Electrical Heat Tracing

Posted 2024-11-09

View full description

💎 Seniority level: Middle, Ideally 5+ years

📍 Location: Canada

🔍 Industry: Electrical solutions

🏢 Company: nVent👥 11000-11000

🗣️ Languages: English, French

⏳ Experience: Ideally 5+ years

🪄 Skills: Communication Skills

Requirements:
  • Ideally 5+ years of experience in delivering product/technical training or working with industrial applications, power distribution, or heat tracing.
  • Validated experience as an electrical technician or electrician with knowledge of electrical systems and equipment.
  • Journeyman electrician license or equivalent certification preferred.
  • Ability to read and interpret electrical blueprints, diagrams, and technical specifications.
  • Physical stamina and manual dexterity to perform tasks requiring bending, kneeling, lifting up to 50lbs, climbing, and working in confined spaces.
  • Proficient in English; French language skills preferred.
  • Experience resolving product installation issues.
Responsibilities:
  • Assist sales and clients on technical, procedural, and commercial needs to ensure reliable performance.
  • Represent the company in engineering design discussions with clients and sub-contractors.
  • Resolve reported failures within the warranty period and support customers for failures outside warranty.
  • Organize interested parties to resolve warranty cases as needed.
  • Provide product training to partners and installers, including orientation to potential installers.
  • Ensure installation instructions are adhered to by installers.
  • Write technical reports and field reports.
  • Work in variable environments, requiring protective safety equipment.
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  • Validated experience as an electrical technician or electrician with knowledge of electrical systems and equipment.
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  • Resolve reported failures within the warranty period and support customers for failures outside the warranty.
  • Organize parties to resolve warranty cases as needed.
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🔥 Field Service Specialist - Electrical Heat Tracing
Posted 2024-11-09

📍 Canada

🔍 Electrical solutions

🏢 Company: nVent

  • 5+ years of experience in delivering product/technical training or working with power distribution and/or heat tracing or industrial applications.
  • Validated experience as an electrical technician or electrician with knowledge of electrical systems.
  • Journeyman electrician license or equivalent certification preferred.
  • Ability to read and interpret electrical blueprints, diagrams, and technical specifications.
  • Physical stamina and manual dexterity for tasks requiring bending, kneeling, lifting (up to 50lbs), and working in confined spaces.
  • Proficient in English; French is preferred.
  • Experience resolving product installation issues with end customers.
  • Knowledge of governing bodies (NEC, IEC, IEEE) concerning products.

  • Assist sales and clients on technical, procedural, and commercial needs to ensure reliable performance.
  • Represent nVent in engineering design discussions with clients and sub-contractors.
  • Resolve reported failures within and outside the warranty period and support warranty case resolutions.
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  • Work in variable environments requiring safety equipment and hand tools.

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