Customer Success Manager

Posted 4 months agoInactiveViewed

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💎 Seniority level: Manager, At least 2 years

📍 Location: United States

🔍 Industry: Digital health

🏢 Company: Blueprint👥 1-10 Business Development Fitness Wellness Health Care

🗣️ Languages: English

⏳ Experience: At least 2 years

🪄 Skills: Project ManagementData AnalysisCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Requirements:

At least 2 years of experience in customer success, preferably in tech-driven environments.
Excellent communication skills to present insights to both technical and non-technical stakeholders.
Ability to work independently and manage multiple projects in a fast-paced environment.
Experience in a startup or rapidly growing environment, demonstrating adaptability and problem-solving.
Digital health or SaaS experience is a bonus.

Responsibilities:

Maintain and grow revenue from assigned enterprise customers.
Build strong, long-term relationships with customers, including regular partnership reviews.
Work with new customers to ensure successful setup, configuration, training, and product adoption.
Act as a customer advocate among sales, product, support, clinical, and engineering teams.

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