Account Manager

Posted 3 months agoViewed

💎 Seniority level: Manager

📍 Location: Украина, EST, NOT STATED

🔍 Industry: Product and Model Photography

🏢 Company: All Cares

🗣️ Languages: English

🪄 Skills: Communication SkillsAnalytical SkillsCollaboration

Advanced level of English, with strong writing and verbal communication skills.
Proven organization and scheduling skills.
Ability to negotiate various pricing options.
Experience in customer relations/customer support.
Value-driven approach to ensure clients receive the best value from projects.
Capacity to work within predetermined processes and identify needs for creative solutions.

Communicate with clients and process all customer inquiries via phone, email, or live chat.
Build proposals, calculate turnaround times, update order statuses, issue invoices, and negotiate prices.
Consult regularly with clients to understand their needs and resolve issues.
Set up client accounts, ensure invoice payments, and deliver orders on time.
Make introductory calls to potential clients to explain services and address initial questions.
Work with the product team to improve clients' digital experiences.

Posted about 2 months ago

📍 Ukraine

🧭 Full-Time

🔍 On-demand delivery services

🏢 Company: Glovo👥 1001-5000💰 $527,731,096 Series F almost 4 years ago🫂 Last layoff almost 2 years agoDelivery Service Food Delivery Logistics Transportation Mobile Apps

At least 1 year of experience in high-performance account management or business consultancy.
Currently pursuing a bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or Public Relations is a plus.
Experience in FMCG, food-hospitality or on-demand delivery industry preferred.
Comfortable in a fast-paced, high-growth startup.
Good knowledge of Google Docs and MS Office, particularly Excel.
Fluent in Local Language and English.
Strong commercial skills.
Excellent communication and interpersonal skills.
Project management, organization, and detail-oriented capabilities.
Data-driven problem-solving skills.

Establish excellent relationships with partners through proactive communication.
Evaluate, follow up, and build reports of portfolio and KPIs.
Execute plans to enhance partner growth through promotions and marketing activations.
Ensure exclusivity agreements with partners for best content.
Optimize visibility through marketing actions.
Renegotiate commissions and improve revenue from selling assets.
Understand and manage churned and inactive partners.
Enhance operational efficiency for optimal customer service.

Project ManagementData AnalysisAnalytical SkillsMicrosoft ExcelProblem SolvingNegotiationRelationship buildingAccount ManagementFluency in English

Posted about 2 months ago

Posted 3 months ago

📍 EMEA

🧭 Full-Time

🔍 Subscription Economy

🏢 Company: Zuora👥 1001-5000💰 Private 3 months ago🫂 Last layoff about 2 years agoDeveloper APIs Billing SaaS Payments Software

3-5 years of enterprise-level experience delivering moderate to complex Revenue and Finance solutions.
3-5 years in customer-facing solution delivery as a Technical Account Manager or Solution Architect.
3-5 years of expertise with ERP, Order to Cash, Billing, and/or CRM solutions.
Coding experience with SQL, PLSQL, or another programming language.
Ability to review API documentation and assist with API integrations.

Conduct requirements gathering, gap analysis, testing, and support sessions with customers.
Work with Zuora Product Engineers on customer use cases and feedback.
Establish and maintain system configuration and architecture for customers.
Document requirements and user stories for customer sign-off.
Provide technical guidance to customers regarding Zuora product configuration and best practices.

LeadershipSQLBusiness AnalysisCommunication SkillsCollaborationRelationship management

Posted 3 months ago

Posted 4 months ago

📍 Ukraine

🔍 Support-as-a-Service for tech companies