Customer Service ( Remote work )

Posted 3 months agoViewed

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📍 Location: United States

🔍 Industry: Customer Service

🏢 Company: Path-Arc

🗣️ Languages: English

🪄 Skills: Communication SkillsMicrosoft ExcelProblem SolvingMultitaskingActive listeningCustomer support

Requirements:

Previous experience in customer support, client services, sales, or a related field.
Excellent communication skills over the phone and other platforms.
Basic computer skills and experience.
Ability to multitask and manage time effectively.
Excellent listening skills to relay information and address customer inquiries.

Responsibilities:

Answer and manage incoming calls, emails, chats, and interactive voice response systems.
Provide correct answers and guidance for a positive customer experience.
Record, organize, and file customer interactions and account changes.
Strive to meet and exceed personal and team target goals.
Up-sell when necessary and schedule callbacks to resolve customer needs.

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Excellent time management and prioritization capabilities.
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Record and organize customer interactions and account changes.
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Excellent time management and prioritization skills.
Ability to listen actively, relay information, and answer questions or concerns.
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Customer-focused approach for positive experiences and resolutions.

Provide excellent customer care and focus, assessing customers’ needs for accurate assistance.
Answer and manage incoming calls, emails, chats, and interactive voice responses.
Learn and follow customer service procedures and policies.
Strive to meet personal and team targets.
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Up-sell if needed and schedule callbacks and appointments.

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Excellent verbal communication skills over the phone and other platforms.
Basic computer skills and experience.
Ability to multitask and manage time effectively.
Active listening skills and ability to relay information.
Customer-focused attitude for positive experiences and resolutions.

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
Assess customers’ needs and provide correct answers or troubleshooting for a positive experience.
Record, organize, and file customer interactions and account changes.
Schedule callbacks and appointments to resolve customer needs.
Strive to meet and exceed personal and team target goals.

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Previous experience in customer support, client services, sales, or a related field.
Excellent communication skills over phone and other platforms.
Basic computer skills and experience.
Ability to multitask and manage time effectively.
Active listening skills and the ability to relay information and answer questions.

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
Assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Strive to meet and exceed personal and team target goals.
Record, organize, and file customer interactions and account changes.
Upsell if necessary and schedule callback appointments to resolve customer needs.

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Posted 3 months ago

Apply

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Posted 3 months ago

📍 United States

🏢 Company: Path-Arc

Previous experience in customer support, client services, sales, or a related field.
Excellent communication skills over the phone and other platforms.
Basic computer skills.
Ability to multitask and manage time effectively.
Active listening skills to relay information and answer queries.
Customer-focused attitude for enhancing customer experience.

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
Provide product information and address customer concerns with empathy.
Record, organize and file customer interactions and account changes.
Assess customer needs and provide accurate solutions or troubleshooting.
Schedule callbacks and appointments to resolve customer needs.

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Posted 3 months ago

Apply

Customer Service ( Remote work )

Requirements:

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