Customer Service ( Remote work )

Posted 3 months agoViewed

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💎 Seniority level: Previous experience in customer support, client services, sales, or a related field

📍 Location: United States

🔍 Industry: Customer Service

🏢 Company: Path-Arc

🗣️ Languages: English

⏳ Experience: Previous experience in customer support, client services, sales, or a related field

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMultitaskingActive listeningComputer skillsCustomer support

Requirements:

Previous experience in customer support, client services, sales, or a related field.
Excellent verbal communication skills over the phone and other platforms.
Basic computer skills and experience.
Ability to multitask and manage time effectively.
Active listening skills and ability to relay information.
Customer-focused attitude for positive experiences and resolutions.

Responsibilities:

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
Assess customers’ needs and provide correct answers or troubleshooting for a positive experience.
Record, organize, and file customer interactions and account changes.
Schedule callbacks and appointments to resolve customer needs.
Strive to meet and exceed personal and team target goals.

Apply

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Ability to multitask and manage time effectively.
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Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
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Previous experience in customer support, client services, sales, or a related field.
Excellent communication skills over the phone and other platforms.
Basic computer skills.
Ability to multitask and manage time effectively.
Active listening skills to relay information and answer queries.
Customer-focused attitude for enhancing customer experience.

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
Provide product information and address customer concerns with empathy.
Record, organize and file customer interactions and account changes.
Assess customer needs and provide accurate solutions or troubleshooting.
Schedule callbacks and appointments to resolve customer needs.

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Customer Service ( Remote work )

Requirements:

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