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πŸ“ Philippines, Davao Region

πŸ” ECommerce subscription business

  • Bachelor’s degree in Business Administration, Communications, or a related field.
  • Minimum of 5 years of experience in customer service management, preferably in an eCommerce or subscription-based environment.
  • Proven expertise in customer support, with a strong preference for eCommerce experience.
  • Exceptional technical aptitude with the ability to quickly adapt to new tools and technologies.
  • Proficiency in Shopify, Recharge, and Gorgias CRM (experience with subscription management platforms is highly preferred).
  • Advanced skills in Google Workspace (Docs, Sheets) and Microsoft Office Suite (Excel, Word, Outlook).
  • Experience leveraging data analytics tools to monitor performance and drive continuous improvement.
  • Strong problem-solving abilities and strategic thinking to address and resolve complex customer challenges.
  • A passion for delivering exceptional customer experiences and a commitment to customer satisfaction.
  • Demonstrated ability to work independently while fostering collaboration within a team.

  • Identify and resolve the root causes of systemic customer issues to prevent recurrence.
  • Deliver prompt, professional, and effective support via email and chat.
  • Troubleshoot and resolve technical and functional issues related to website performance, account management, subscriptions, orders, and payments.
  • Maintain a comprehensive understanding of products, services, and internal processes.
  • Oversee the entire order fulfillment process, ensuring precision, timeliness, and attention to detail.
  • Utilize tools such as Shopify, Recharge, Rebuy, and Gorgias CRM to manage customer inquiries and interactions effectively.
  • Contribute to the creation and enhancement of help center articles and FAQs to improve self-service options.
  • Stay informed about product updates, new features, and releases to provide accurate and up-to-date customer support.
  • Collaborate with cross-functional teams to align customer service and order fulfillment strategies.
  • Handle confidential information with the utmost care and discretion.
  • Maintain a positive, professional demeanor while managing customer interactions in a high-pressure environment.

Data AnalysisShopifyMicrosoft Office SuiteTroubleshootingTechnical supportCustomer support

Posted about 14 hours ago
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πŸ“ Philippines

πŸ” Healthcare or therapy

  • Proven experience as a virtual assistant, scheduler, or bookkeeper, preferably in a healthcare setting.
  • Proficiency in scheduling and bookkeeping software.
  • Strong knowledge of Excel, Google Workspace, and productivity tools.
  • Excellent written and verbal communication skills.
  • Experience with QuickBooks online is a plus.

  • Manage and maintain therapists' calendars for efficient booking of appointments.
  • Confirm, reschedule, or cancel appointments as requested.
  • Process invoices for therapy sessions and track payments.
  • Respond to client inquiries in a professional manner.
  • Maintain accurate records of client details and sessions.

Microsoft ExcelData entryBookkeeping

Posted 5 days ago
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πŸ“ Philippines

πŸ” Financial services

  • Proven experience as a commercial loan processor or in a similar role in the financial services industry.
  • Strong knowledge of commercial lending products, underwriting procedures, and regulations.
  • Proficiency in loan processing software and Microsoft Office Suite.
  • Excellent analytical skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize in a fast-paced environment.

  • Review commercial loan applications for completeness and accuracy.
  • Gather information from clients and third-party vendors.
  • Verify borrower financial information such as income, assets, and creditworthiness.
  • Collaborate with loan officers and underwriters to facilitate the underwriting process.
  • Prepare loan documentation for closing, ensuring all conditions are met.
  • Maintain communication with clients during the loan process, providing updates.
  • Perform final reviews of loan files for compliance with regulations and policies.

Analytical SkillsAttention to detailCompliance

Posted 5 days ago
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πŸ“ Philippines

πŸ” Property Management

  • Proven experience in property management, particularly leasing, legal documentation, and bookkeeping.
  • Proficiency in using DocuSign for document management.
  • Proficiency in using Rent Manager for leasing activities.
  • Excellent understanding of property management laws and regulations.
  • Strong organizational and time management skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to handle sensitive information confidentially.
  • Familiarity with local real estate regulations is preferred.
  • Experience in managing high volumes of leases and legal documents is preferred.

  • Prepare, review, and manage lease agreements and associated documents.
  • Coordinate lease renewals and compliance with landlords and tenants.
  • Maintain leasing records in the Rent Manager system.
  • Draft and proofread legal documents for property management.
  • Ensure compliance of all documents with applicable laws.
  • Maintain a secure filing system for documents.
  • Manage financial transactions and reconcile accounts.
  • Assist with budgeting and financial planning.
  • Handle communication with stakeholders regarding property matters.
  • Coordinate appointments and prepare reports.

Attention to detailTime ManagementComplianceMicrosoft Office SuiteBookkeeping

Posted 5 days ago
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πŸ“ Philippines

πŸ” Construction

  • Equivalent experience in construction bookkeeping.
  • 1–2 years of bookkeeping experience in the construction industry.
  • Proficiency in accounting software such as QuickBooks and familiarity with Pivot Tables.
  • Some knowledge of programming is considered a plus.
  • Strong understanding of job costing, construction project accounting, and compliance requirements.

  • Maintain accurate and up-to-date financial records for construction projects.
  • Manage accounts payable and receivable, ensuring timely invoicing and payments.
  • Reconcile bank statements and financial accounts regularly.
  • Track and allocate costs to specific construction projects.
  • Monitor project budgets and provide variance reports.
  • Process payroll for construction workers, ensuring compliance with laws and regulations.
  • Prepare and file tax documents and ensure regulatory compliance.
  • Maintain vendor contracts and track subcontractor invoices.

Financial ManagementMicrosoft ExcelComplianceReportingBudgetingBookkeeping

Posted 5 days ago
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πŸ“ Metro Manila, Philippines. Davao Region, Philippines. Central Visayas, Philippines. Caraga, Philippines

πŸ” Real Estate Industry

  • Previous experience in rent collection, property management, or a related field preferred.
  • Strong communication and negotiation skills with a focus on customer service.
  • Detail-oriented and organized, with the ability to manage multiple accounts effectively.
  • Proficiency in property management software or databases (e.g., Buildium, AppFolio) is a plus.
  • Ability to maintain professionalism and empathy when dealing with tenants.
  • Knowledge of rental laws and regulations in the applicable market.

  • Initiate and follow up on rent payment reminders, ensuring tenants are aware of their payment due dates.
  • Engage with tenants via phone, email, or messaging platforms to discuss payment issues, establish payment plans, and provide assistance.
  • Maintain accurate and up-to-date records of all rent payments, payment plans, and communication logs in the property management system.
  • Collaborate with tenants to resolve disputes or questions related to rent payments or leases.
  • Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.
  • Ensure that all collection processes adhere to legal requirements and company policies.

Customer serviceNegotiationAttention to detailOrganizational skillsComplianceReporting

Posted 6 days ago
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πŸ“ Metro Manila, Philippines. Central Visayas, Philippines. Davao Region, Philippines. Western Visayas, Philippines. Caraga, Philippines

πŸ” Real Estate

  • Proven expertise in using AppFolio effectively.
  • Strong understanding of real estate accounting principles.
  • Excellent attention to detail and organizational skills.
  • Effective communication abilities, both verbal and written.
  • Demonstrated capability to work autonomously and manage time efficiently.

  • Manage daily bookkeeping tasks for various properties using AppFolio.
  • Prepare and analyze financial reports and statements.
  • Process accounts payable/receivable, and handle tenant billing.
  • Maintain tenant and owner account records and ensure accuracy.
  • Support budget preparation and forecasting efforts.
  • Stay updated with tax laws and ensure adherence.
  • Utilize AppFolio for effective bookkeeping and reporting.

Financial ManagementAccountingAttention to detailOrganizational skillsComplianceBookkeeping

Posted 7 days ago
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πŸ“ Metro Manila, Philippines. Davao Region, Philippines. Central Visayas, Philippines. Cagayan Valley, Philippines

  • Bachelor's degree in Accounting, Finance or a related field.
  • Minimum of 2 years of experience in accounting or finance.
  • Proficient in accounting software (e.g., QuickBooks) and Microsoft Excel.
  • Strong understanding of accounting principles and regulations.
  • Excellent analytical, organizational, and communication skills.
  • Detail-oriented with a high level of accuracy in work outputs.
  • Ability to work independently and as part of a team in a remote environment.

  • Maintain accurate financial records and ensure compliance with accounting standards and regulations.
  • Assist in the preparation of financial reports, including income statements, balance sheets, and cash flow statements.
  • Process invoices, payments, and expense reports with attention to detail.
  • Perform reconciliations of bank accounts and vendor statements to ensure accuracy.
  • Support month-end and year-end close processes by preparing necessary documentation.
  • Assist with audit preparations and respond to inquiries from auditors.
  • Collaborate with other departments to streamline processes and improve financial reporting.

Financial ManagementMicrosoft ExcelAccountingAttention to detailCompliance

Posted 8 days ago
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πŸ“ Philippines, Dominican Republic, Colombia

🧭 Full-Time

πŸ” Construction

  • Experience with construction estimating software (Square Takeoff).
  • Experience with CRM software (e.g., Clickapp, Joist).
  • Experience in Data Entry.

  • Accurately and efficiently enter project data into the company's CRM system.
  • Maintain accurate records of all estimates, bids, and project costs.
  • Manage and organize project documents, including plans, specifications, and proposals.
  • Perform accurate and detailed takeoffs from blueprints and specifications, including material quantities, labor hours, and equipment needs.
  • Utilize industry-standard software for takeoff and quantity calculations.
  • Develop accurate and competitive cost estimates for residential, commercial, and industrial projects.
  • Analyze project scope, identify potential risks, and develop mitigation strategies.
  • Prepare detailed cost breakdowns including labor, materials, equipment, and subcontractors.
  • Collaborate with project managers, engineers, and subcontractors to ensure accurate cost estimates.
  • Effectively utilize CRM software to track leads, manage customer relationships, and monitor project progress.
  • Generate reports and analyze data to identify trends and improve estimating accuracy.

Project ManagementData entryRisk Management

Posted 8 days ago
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πŸ“ Metro Manila, Philippines. Central Visayas, Philippines. Davao Region, Philippines. Central Luzon, Philippines

🧭 Full-Time

  • Experience as an Executive or Personal assistant or in a similar role.
  • Proficiency in QuickBooks and MS Excel, including formulas and basic data analysis.
  • Strong organizational and communication skills.
  • Honest and proactive.

  • Manage the executive’s calendar, schedule meetings, and handle travel arrangements.
  • Draft and send emails, reports, and other documents while keeping records organized.
  • Handle invoices, payments, basic bookkeeping, and generate financial reports using QuickBooks.
  • Create, update spreadsheets for data tracking and prepare simple reports using MS Excel.
  • Act as a point of contact between the executive and others, ensuring task coordination.

Data AnalysisFinancial ManagementMicrosoft ExcelAccountingBookkeeping

Posted 8 days ago
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