Togetherwork Internal

Togetherwork Internal is a remote-focused company seeking talent for business development, specifically looking to hire a Senior Director of Business Development.

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🏢 Togetherwork

👥 101-250💰 Private 6 months agoSaaS Real Estate Software

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🏢 Togetherwork Talent Community

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🔥 Customer Advocate (Remote- US Based)

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 40000.0 - 44000.0 USD per year

🔍 SaaS

1-2 years of work experience in a customer-facing role, preferably in customer success, account management, or client services.
Desire to build a long-term career in customer support.
Ability to work collaboratively with cross-functional teams.
Exceptional written and verbal communication and interpersonal skills.
Empathy and genuine passion for helping customers succeed.
Willingness to assist with weekend email responses when necessary.
Strong problem-solving skills with a strategic mindset.
Ability to communicate clear and engaging instructions.
Ability to work efficiently in a fast-paced environment.

Coach our customers on how to best use the software for their business' needs.
Help customers grow and manage their practices, offering creative solutions for unique business needs.
Assist practice owners in determining the best subscription level and explain software benefits.
Ensure high-quality work by meeting shared standards for excellence.
Contribute to tutorials and help documentation.
Collaborate on unique cases with the Advocate team via various MS Team channels.
Escalate complex issues to the Senior Advocate Team.
Utilize expert product knowledge to identify bugs and areas for improvement.

JiraTechnical supportCustomer supportCustomer SuccessSaaS

Posted 1 day ago

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🔥 Professional Services Specialist - Temporary (Remote - US Based)

Posted 6 days ago

📍 US

🧭 Temporary

💸 35000.0 - 45000.0 USD per year

🔍 Higher Education

At least 2 years of experience in training development, project management, or similar roles focused on end-user training.
Excellent project management and organizational skills for effective multitasking.
Exceptional written and verbal communication skills for documentation and public speaking.
Skilled in re-engineering operations and developing repeatable processes.
Ability to simplify complex processes for better understanding.
Strong customer-focused approach with proactive communication.
Proficiency in Microsoft Office, Adobe Acrobat, and presentation tools.

Oversee projects to ensure timely completion according to customer expectations.
Lead meetings with customers to extract and document requirements.
Track project progress and provide ongoing updates.
Offer consultation for problem resolution during projects.
Provide a high level of customer service throughout project duration.
Maintain knowledge of Higher Education products and services.
Create and maintain training materials including videos and LMS courses.
Facilitate training sessions for external users.
Collaborate with cross-functional teams on customer education plans.

Project ManagementAdobe Creative SuiteCustomer serviceMicrosoft OfficeDocumentation

Posted 6 days ago

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🔥 Business Development (Remote US Based)

Posted 13 days ago

📍 US

🔍 Business management software and integrated payments solution

Strong ability to learn new platforms (e.g., Gingr, Salesforce, HubSpot).
Ability to explain complex solutions to technical and non-technical audiences.
Excellent communication (written and verbal) and organizational skills.
Proven track record of outstanding performance and achieving goals.
Success-driven, able to work well in a team and adapt to a dynamic environment.
Self-starter who takes initiative and works with limited direction.
2-3 years of inbound/outbound sales experience, B2B preferred.

Field inbound leads through website, webinars, and trade shows.
Prospect and nurture assigned market leads.
Develop leads into prospects by understanding their needs and communicating value.
Qualify prospect needs using key contacts within organizations.
Conduct phone and web-based sales presentations and product demos.
Use Salesforce to manage prospect pipeline and sales forecasts.
Proactively manage leads throughout the entire sales cycle.
Travel to represent at industry tradeshows (3-4 times per year).

Business DevelopmentSalesforceLead GenerationCRM

Posted 13 days ago

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🔥 Senior Accountant- Client Services Manager (Remote- US Based)

Posted 13 days ago

📍 United States

🧭 Full-Time

💸 80000.0 - 90000.0 USD per year

Bachelor’s Degree in Accounting.
Over 10 years of accounting experience.
Extensive experience in bookkeeping, financial reporting, budgeting, General Ledger systems, and external audits.
Proficiency in Excel, O365, and QuickBooks.
Demonstrated success in managing multiple clients and projects.
Outstanding customer service skills and effective communication, both written and oral.
Strong ability to synthesize information and exhibit adaptability, self-motivation, and a strong work ethic.
Exceptional attention to detail and ability to manage multiple high-priority projects in a remote team setting.

Provide accurate and timely monthly financial reporting including balance sheets and profit and loss statements.
Assist clients with budget entry, expense tracking, and monthly contributions management.
Work closely with internal AP and AR team members to oversee accurate bank reconciliations.
Manage year-end 1099 preparation for vendors and collaborate with Accounts Payable Manager.
Maintain client-specific documentation and standardize bookkeeping for new clients.
Track and complete custom projects, and communicate regularly with clients through email and meetings.
Support clients during audits or financial reviews and actively participate in team meetings and initiatives.

AccountingBudgetingBookkeeping

Posted 13 days ago

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🔥 Tier 1 Customer Support (Remote- US Based)

Posted about 1 month ago

📍 US

🧭 Full-Time

💸 40000 - 45000 USD per year

🔍 SaaS

High School Diploma or equivalent.
At least 2 years of experience in a SaaS customer support role.
Excellent verbal and written communication skills.
Outstanding interpersonal and customer care skills.
Ability to multi-task in a fast-paced environment.
Detail-oriented with strong organizational skills.
Experience with Jira and Zendesk highly preferred.

Receive and respond to customer inquiries via phone and email.
Classify inquiries based on severity and priority.
Investigate and resolve inquiries according to knowledge base articles.
Log all incidents and manage ticket tracking system.
Escalate issues requiring additional expertise to the Tier 2 team.
Accept and retain ownership of requests, providing updates until a resolution is reached.
Participate in support coverage on holidays.
Assist with backup coverage for Tier 2 as needed.

JiraCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingInterpersonal skillsVerbal communication

Posted about 1 month ago

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🔥 Customer Success Specialist (Remote- US Based)

Posted about 1 month ago

📍 US

💸 50000 - 55000 USD per year

Bachelor's degree or equivalent experience in a related field.
2 years of experience in customer success, support, implementations, or account management roles.
Strong communication and problem-solving skills.
Ability to work collaboratively with cross-functional teams.
Familiarity with data analysis and reporting tools.
Experience with HubSpot and Monday.com is a plus.

Proactively engage with customers post-sale through app delivery and product adoption.
Work with Solutions Consultant and Configuration Specialist to deliver a quality onboarding experience.
Educate customers on core platform features, emphasizing benefits and value.
Conduct tailored training sessions and webinars on effective platform usage.
Gather and relay customer feedback while optimizing configuration for adoption.
Monitor customer usage patterns for further outreach and training opportunities.
Identify at-risk accounts and enhance their platform experience to prevent churn.
Regularly update the Customer Success Lead on interactions and feature adoption.

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communication

Posted about 1 month ago

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🔥 Corporate Development Senior Associate (Remote- US Based)

Posted about 2 months ago

📍 US

💸 120000 - 135000 USD per year

🔍 Software

Bachelor's degree required.
Two (2) or more years of transaction experience in Corporate Development, M&A, Financial Due Diligence, or Valuation Due Diligence.
Experience with software preferred.
Strong financial modeling/analysis abilities.
Ability to structure and manage complex cross-functional projects and processes with multiple stakeholders at both senior and junior levels.
Exceptional written and interpersonal communication skills.
Confident leading meetings with executive stakeholders, making decisions, documenting progress, and resolving issues quickly and collaboratively.
Big 10 experience strongly preferred.

Lead financial due diligence workstream.
Lead target financial modeling.
Lead reporting on progress and historical deal updates.
Lead development, tracking and reporting on acquisition KPIs and metrics.
Participate in pipeline management.
Participate in formulation of M&A strategy.
Participate in due diligence process.
Participate in presentation material creation.
Participate in Executive/Board of Directors updates.

LeadershipProject ManagementBusiness DevelopmentData AnalysisProject CoordinationStrategyFinancial ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted about 2 months ago

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Togetherwork Internal

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