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🔍 Technology Solutions
🏢 Company: iT1
- 3-5 years experience in a call center or service desk environment.
- Knowledge of Microsoft Operating Systems: Windows 7, Windows 10, Windows 11.
- Support for Office 365 and various PC hardware/software applications.
- Proficient with ConnectWise or other ticketing systems.
- Strong troubleshooting, documentation, and organizational skills.
- Completed High School Diploma/GED, Associate Degree in a Technical Field.
- Provide support via phone, email, and chat to corporate clients.
- Assist users in troubleshooting Outlook and Microsoft Operating Systems.
- Handle technical support for Microsoft Office Products and mobile device configurations.
- Utilize Active Directory for password resets and assist with network printer issues.
- Troubleshoot VPN connectivity and remote access issues, maintaining punctual attendance.
Lotus NotesMicrosoft Active DirectoryMicrosoft ExchangeCommunication SkillsCollaborationMicrosoft ExcelTime Management
Posted 2024-10-29
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