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Director, Sales Operations

Posted about 21 hours agoViewed

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💎 Seniority level: Director, 2 - 4 years

📍 Location: United States

💸 Salary: 135000.0 - 162000.0 USD per year

🗣️ Languages: English

⏳ Experience: 2 - 4 years

🪄 Skills: LeadershipData AnalysisSalesforceCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsMicrosoft ExcelReportingSales experienceData visualizationStakeholder management

Requirements:
  • Bachelor's degree in Business Administration, Sales, or a related field (Master's degree preferred).
  • 2 - 4 years experience and proven track record of success in sales-related operations and execution activities that support growth and operational excellence
  • Excellent leadership and communication skills, with the ability to influence and collaborate effectively with broad cross-functional teams to achieve growth & operational objectives.
  • Excellent executive communication skills in the following areas: creating senior executive storylines and talk tracks based on results & data; creating high-quality executive presentations (and driving the needed iterative, collaborative draft & review cycles); excellent verbal and written communications.
  • Strong Salesforce skills.
  • Excellent program management and deliverable creation skills.
  • Expertise leading diverse core teams through a strategic planning process toward a common goal.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Extensive knowledge of sales processes, methodologies, and sales technology stack.
Responsibilities:
  • Drive forecasting process & partner with sales team to improve forecast accuracy
  • Drive SFDC data hygiene processes
  • Monitor and analyze sales performance metrics to identify areas of improvement
  • Monitor and analyze NPS & VOC performance metrics to identify opportunities for key clients
  • Support sellers sales play planning and execution
  • Publish monthly reports and team newsletters to be shared with key stakeholders
  • Partner with leaders and Reporting and Analysis team to create sales & seller performance reporting and action plans
  • Support key stakeholder communication plans & deliverables
  • Support advisory leadership in strategic roadmap planning
  • Develop and maintain relationships with key internal stakeholders and customers
  • Drive/support operational priorities as defined by sales leader
  • Drive/support programs, priorities and asks from other groups that the sales and advisory teams are responsible for (marketing, operations, training, HR, etc.)
  • Collaborate with other functions to streamline processes, fix issues and optimize activities.
  • Share knowledge and successes with full Sales Operations team so benefits & improvements are identified and driven globally.
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