Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Sales Support Specialist

Posted 28 days agoViewed

View full description

💎 Seniority level: Entry, Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector

🔍 Industry: Real Estate Services

🗣️ Languages: English

⏳ Experience: Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector

Requirements:
  • A Hunter mentality, eager to create and nurture a sales revenue stream through lead generation and warm calling, while meeting measurable sales goals
  • Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector
  • Experienced in customer service, sales, and customer retention with expertise in handling customer objections and escalations
  • Experience working with one or more CRM's (e.g. Avature, Encore, or Salesforce.com) or Ticketing Tracking systems (e.g. Salesforce.com, Zendesk)
Responsibilities:
  • Handle inbound and make outbound calls, emails, and chats from real estate agents regarding their Equator account, password resets, and technical issues
  • Upsell real estate agents' current memberships for added value in receiving qualified leads for property listings
  • Provide exceptional customer service by addressing inquiries promptly and efficiently
  • Troubleshoot and resolve technical issues related to the Equator platform
  • Conduct product demonstrations to showcase the benefits of Equator's services
  • Maintain accurate customer records and update information in the CRM system
  • Collaborate with the sales team to identify potential upselling opportunities
  • Assist in the development and implementation of sales strategies to increase customer retention
  • Generate and qualify leads
  • Prepare and deliver regular reports on customer interactions, sales activities, and performance metrics
  • Stay up-to-date with industry trends, competitor offerings, and Equator's product updates
  • Participate in ongoing training to enhance product knowledge and customer service skills
Apply

Related Jobs

Apply
🔥 Sales Support Specialist
Posted 9 days ago

💸 45000.0 - 55000.0 USD per year

🔍 Self-Publishing

🏢 Company: Publishing.com👥 101-250EducationArtificial Intelligence (AI)Publishing

  • Minimum of 1+ years of experience in customer support and/or sales operations.
  • Comfortable appearing on video and engaging with small groups in a live setting.
  • Intermediate proficiency with popular CRM systems
  • Expert proficiency in using Zoom and other video conferencing tools.
  • Assist the host on live group training sessions to ensure sessions run smoothly.
  • Provide real-time customer support in a group setting during live sessions by troubleshooting checkout processes and addressing attendee inquiries.
  • Maintain and update attendee and session data in our CRM systems.
  • Manage appointment scheduling, re-scheduling, and session logistics using scheduling tools.
Posted 9 days ago
Apply
Apply
🔥 Sales Support Specialist
Posted 15 days ago

📍 United States

🧭 Full-Time

💸 50000.0 - 60000.0 USD per year

🔍 School furniture

🏢 Company: Meteor Education👥 101-250EducationContinuing Education

  • High School diploma or its equivalent required
  • Demonstrated problem solving and negotiation skills
  • Excellent customer service skills with a minimum of 3 years experience
  • Demonstrated multi-tasking and organizational skills
  • Excellent written and oral communication skills with attention to detail
  • School furniture industry experience a plus
  • Initiate all quote requests from Solution Design Specialists, external customers, and inbound lead follow-up
  • Ensure all requests have required information, clean and accurate specifications, and are within the company’s standard for margin
  • Provide customer service by establishing positive relationships with both internal and external customers ensuring satisfaction and retention
  • Assist Solution Design Specialists with system-related questions and communicate directly with vendors, when requested, on their behalf
  • Verify proper use of customer purchasing cooperatives (various contracts)
  • Estimate freight and installation costs and obtain actual freight and install costs for qualifying projects
  • Maintain the standard metric of response time for all quote requests and follow up questions
  • Work directly with ATC vendors to maintain complete and accurate pricing and communicate any updates to Meteor’s System Support team
  • Assemble and submit ATC bid and proposal requests
  • Complete vendor forms from current and new customers

Problem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsWritten communicationVerbal communication

Posted 15 days ago
Apply
Apply
🔥 Sales Support Specialist - Fintech/Healthcare
Posted 24 days ago

📍 Canada

🧭 Full-Time

💸 66700.0 - 83400.0 CAD per year

🔍 Fintech/Healthcare

🏢 Company: Twilio👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff about 1 year agoMessagingSMSMobile AppsEnterprise SoftwareSoftware

  • 2+ years of sales, customer success, or account management experience.
  • Results driven, detail-oriented, and dedicated individual with a collaborative approach.
  • Basic understanding of enterprise organization operations.
  • Ability to advocate for customers with cross-functional stakeholders.
  • Strong attention to detail in communications and organizational skills.
  • Proficiency in spreadsheets and document creation.
  • Ability to prioritize and multi-task.
  • Bachelor's Degree or equivalent years of experience required.
  • Assist with pricing and deal workflows, including preparing pricing and deal structure, order form execution, and quote creation.
  • Oversee and maintain CRM records, addressing account data and ownership queries, and ensuring data is up to date.
  • Act as an internal liaison for various requests and ensure smooth sales processes.
  • Provide customer support on calls with Account Executives and prepare for sales meetings.
  • Create and maintain trackers for team-level challenges and follow up on resolutions.

Data entrySales experienceCRMCustomer support

Posted 24 days ago
Apply
Apply
🔥 Sales Support Specialist (High Tech Vertical)
Posted about 1 month ago

📍 Ontario, Canada

💸 66700.0 - 83400.0 CAD per year

🔍 Telecommunications

🏢 Company: Twilio👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff about 1 year agoMessagingSMSMobile AppsEnterprise SoftwareSoftware

  • 2+ years of sales, customer success, or account management experience.
  • Results-driven, detail-oriented, and dedicated.
  • Collaborative approach with a can-do attitude.
  • Basic understanding of enterprise organizational functions.
  • Ability to advocate for customers with cross-functional teams.
  • Extreme attention to detail in communications.
  • Organized with above-average proficiency in spreadsheets, documents, and presentations.
  • Ability to prioritize and multi-task.
  • Knowledge in CPaaS and telecom is a plus.
  • Bachelor's Degree or equivalent years of experience.
  • Assist with Pricing and Deal workflows.
  • Prepare Pricing and Deal Structure using internal pricing tools.
  • Create and amend order forms and engage with clients on proposals.
  • Oversee and maintain CRM records, including updates on account data.
  • Act as an internal liaison for various support requests.
  • Provide customer support and assist in sales meetings.
  • Create and maintain a tracker for team-level cross-functional challenges.

Attention to detailOrganizational skillsCross-functional collaborationData entrySales experienceProcess improvementCRMCustomer supportCustomer Success

Posted about 1 month ago
Apply
Apply
🔥 Sales Support Specialist
Posted 3 months ago

🔍 Software

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • 2+ years of experience in a sales support role.
  • Proficiency in Salesforce CRM; Salesforce administration certification is a plus.
  • Familiarity with Gong for sales intelligence and performance tracking.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and generate actionable insights.
  • Manage data entry, updates, and maintenance in Salesforce.
  • Generate and distribute sales reports and dashboards using Salesforce.
  • Assist sales representatives with lead research, data enrichment, and customer follow-ups.
  • Ensure accurate tracking of sales opportunities and pipeline stages.
  • Analyze Gong call recordings to provide insights on sales performance and customer interactions.
  • Prepare summaries and highlight key findings from call reviews for the sales team.
  • Maintain and update sales training materials and documentation.
  • Assist with onboarding new sales team members by providing training and support.
  • Coordinate with cross-functional teams to streamline sales processes.
  • Provide administrative support for sales meetings and presentations.

Interpersonal skills

Posted 3 months ago
Apply
Apply
🔥 Sales Support Specialist
Posted 5 months ago

📍 United States

🧭 Contract

🔍 Sales

🏢 Company: Creatunity LLC

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 2+ years of experience in sales support or similar role.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills with proficient knowledge of Filipino.
  • Proficient in Microsoft Office Suite and CRM software.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with a focus on accuracy.
  • Customer-focused mindset with a passion for helping others.
  • Provide administrative support to the sales team.
  • Assist in planning sales strategies.
  • Communicate with clients to meet their needs.
  • Maintain accurate records of client interactions.
  • Achieve sales targets and drive revenue growth.
  • Demonstrate excellent customer service skills.

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceAttention to detailOrganizational skillsNegotiation skills

Posted 5 months ago
Apply

Related Articles

Remote Job Certifications and Courses to Boost Your Career

Posted 6 months ago

Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?

How to Balance Work and Life While Working Remotely

Posted 6 months ago

Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.

Weekly Digest: Remote Jobs News and Trends (August 11 - August 18, 2024)

Posted 6 months ago

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

How to Onboard Remote Employees Successfully

Posted 6 months ago

Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.

Remote Work Statistics and Insights for 2024

Posted 6 months ago

The article explores the current statistics for remote work in 2024, covering the percentage of the global workforce working remotely, growth trends, popular industries and job roles, geographic distribution of remote workers, demographic trends, work models comparison, job satisfaction, and productivity insights.