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Sales Support Specialist - Fintech/Healthcare

Posted 24 days agoViewed

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💎 Seniority level: Entry, 2+ years

📍 Location: Canada

💸 Salary: 66700.0 - 83400.0 CAD per year

🔍 Industry: Fintech/Healthcare

🏢 Company: Twilio👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff about 1 year agoMessagingSMSMobile AppsEnterprise SoftwareSoftware

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Data entrySales experienceCRMCustomer support

Requirements:
  • 2+ years of sales, customer success, or account management experience.
  • Results driven, detail-oriented, and dedicated individual with a collaborative approach.
  • Basic understanding of enterprise organization operations.
  • Ability to advocate for customers with cross-functional stakeholders.
  • Strong attention to detail in communications and organizational skills.
  • Proficiency in spreadsheets and document creation.
  • Ability to prioritize and multi-task.
  • Bachelor's Degree or equivalent years of experience required.
Responsibilities:
  • Assist with pricing and deal workflows, including preparing pricing and deal structure, order form execution, and quote creation.
  • Oversee and maintain CRM records, addressing account data and ownership queries, and ensuring data is up to date.
  • Act as an internal liaison for various requests and ensure smooth sales processes.
  • Provide customer support on calls with Account Executives and prepare for sales meetings.
  • Create and maintain trackers for team-level challenges and follow up on resolutions.
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