Technical Account Manager

Posted 17 days agoViewed

💎 Seniority level: Manager, 5+ years

📍 Location: United States

🔍 Industry: Robotics and automation

🏢 Company: Collaborative Robotics👥 11-50💰 $100,000,000 Series B 10 months agoMachinery Manufacturing Robotics Information Technology

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Cloud ComputingIoTCRM

Requirements:

5+ years of experience in technical pre-sales, solution engineering, or similar roles in high-tech B2B environments.
Proven success in bridging technical and business requirements for complex enterprise systems.
Expertise in IoT/Cloud architecture, robotics, AMRs, WMS, ERP, or similar technologies.
Solid understanding of sales processes and effective use of sales tools.
High technical acumen with solution design capabilities for enterprise customers.
Strong problem-solving skills for aligning technical solutions with customer objectives.
Excellent written and verbal communication skills for varied audiences.

Responsibilities:

Partner with Account Manager to manage a portfolio of strategic accounts, diving into technical challenges and building customized solutions that align with client objectives.
Conduct detailed technical needs assessments, creating solution architectures.
Own the pre-sales process, including technical validations and proposal preparation.
Collaborate with leadership to incorporate trends and customer needs into solutions.
Work with the Customer Success team for smooth implementation handoffs.
Build technical trust with stakeholders while providing deep expertise in relevant technologies.
Maintain organized records in CRM systems.

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