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Customer Service Representative

Posted 10 days agoViewed

View full description

💎 Seniority level: Entry

📍 Location: Philippines, PST, NOT STATED

💸 Salary: 9000.0 - 10200.0 USD per year

🔍 Industry: Laundry Services

🏢 Company: WeAssist.io

🪄 Skills: ShopifyCustomer serviceSales experienceCRM

Requirements:
  • Must embody a cheerful and collaborative spirit.
  • No specific skills or experience levels are mentioned.
Responsibilities:
  • Process clients' orders, refunds, and exchanges efficiently.
  • Serve as the front-line responder for customer inquiries and complaints.
  • Manage and record the status of customer replacements and report on product issue trends.
  • Collaborate with sales, marketing, and product teams to enhance customer experience.
  • Perform weekly data organization and upsell products as needed.
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