Account Manager

Posted 2024-11-26

View full description

💎 Seniority level: Manager, 3+ years

📍 Location: United States

💸 Salary: 110000 - 140000 USD per year

🏢 Company: FormAssembly Inc.

⏳ Experience: 3+ years

🪄 Skills: LeadershipBusiness DevelopmentCross-functional Team LeadershipBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Requirements:

3+ years of customer account management experience and full cycle sales experience.
Experience managing a high-volume of customer accounts.
Consistent annual quota attainment of $500,000+ ARR.
Experience selling to the C-suite & multiple stakeholders buying decision makers.
Ability to collaborate with various internal teams to achieve positive customer outcomes.

Responsibilities:

Selling FormAssembly instances, user licenses, connectors, analytics, and premium support & consulting services to an assigned book of existing customers.
Increasing customer revenue spend across assigned accounts.
Understanding how customers operate & use FormAssembly and identifying priorities driving decisions from the C-level.
Building account strategy and territory plans.
Establishing credibility and trust with customers.
Uncovering exec-level initiatives and pain points to map back to FormAssembly value & use cases.
Partnering with internal teams: Sales, Customer Success, Product, and Finance to create a positive customer experience.
Generating upsell opportunities to create pipeline and attain quota.
Managing KPIs for customer accounts engagement & forecasting with accuracy towards monthly & quarterly targets.

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