Solutions Engineer

Posted 2024-11-20

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💎 Seniority level: Middle, 3+ years relevant experience preferred

📍 Location: United States

🔍 Industry: Integrated technology solutions for education, healthcare, and business campuses

🏢 Company: Transact Campus

🗣️ Languages: English

⏳ Experience: 3+ years relevant experience preferred

🪄 Skills: Microsoft AzureSoftware ArchitectureAzureCommunication SkillsCollaborationProblem SolvingMicrosoft OfficeRESTful APIsAttention to detail

Requirements:

Bachelor’s degree in a related field preferred or 3+ years relevant experience.
Previous experience working in the Higher Education market in a technical aspect preferred.
Previous enterprise software experience (2+ years preferable).
3-5 years technical experience, preferably in Campus One Card, POS, and Mobile Ordering.
Comprehension of software architecture and understanding of enterprise software applications like ODBC databases, Microsoft Azure, Mobile platforms, and SaaS products.
Understanding of deployment environments, integrations including authentication services, restful APIs, event messaging, and network topography.
Strong presentation, communication, and writing skills.
Ability to work independently and be self-motivated.
Demonstrated problem solving, decision-making, and collaboration skills.
Proven ability to manage time, multi-task, and excel in a deadline-oriented environment.
Advanced Microsoft Office skills.
Proficient with online collaboration tools for meetings.

Responsibilities:

Serve as a subject matter expert of Transact Campus Commerce products.
Engage in strategic conversations regarding product capabilities with customers.
Identify and propose hardware and software solutions for customer use cases.
Conduct periodic training sessions for the sales team on new product features.
Collaborate with Account Executives and Client Success Managers on client solutions.
Develop written and oral proposals for client-focused solutions.
Provide accurate responses to sales questions.
Assist in developing responses to RFPs/RFIs.
Conduct product demonstrations and oversee evaluation processes.
Other duties as assigned, including 40-50% travel.

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