Apply📍 United States
🔍 Data management
🏢 Company: Demyst
- Degree qualified in an appropriate discipline (technical degree or equivalent hands-on experience preferred).
- Minimum of 3 years leading a high-performing presales, consulting or customer success team.
- 7+ years of experience in technical business analysis or a related technical role.
- Strong technical background with experience in solution design and implementation.
- Proven track record in managing client relationships and delivering technical solutions.
- Experience in shaping and delivering data use cases and providing data governance guidance.
- Demonstrated experience operating at the executive level with clients.
- Exceptional listening and communication skills.
- Polished interpersonal style with high emotional intelligence and client-centricity.
- Lead the technical requirements gathering process, working closely with clients and stakeholders.
- Analyze complex business processes, systems, and data to design robust technical solutions.
- Develop detailed technical documentation, including specifications and process flows.
- Collaborate with development teams to ensure solutions meet client expectations.
- Conduct solution testing and validation for quality assurance.
- Oversee technical delivery of client projects, ensuring timely and budget-compliant completion.
- Act as the primary technical point of contact for key clients, building strong relationships.
- Ensure effective client onboarding and training on technical aspects.
- Conduct workshops to identify challenges and provide tailored solutions.
- Monitor client usage and provide support for maximizing product value.
- Track performance metrics and identify opportunities for improvement.
- Provide mentorship to junior professionals and promote best practices.
- Facilitate communication between internal teams and clients for successful outcomes.
- Manage and lead a team of business analysts and delivery professionals, ensuring clear communication.
- Foster a collaborative team environment and address team conflicts.
LeadershipProject ManagementBusiness AnalysisData AnalysisProduct ManagementProject CoordinationCross-functional Team LeadershipData analysisREST APICommunication SkillsAnalytical SkillsCollaboration
Posted 2024-10-15
Apply