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Technical Business Analyst

Posted 2024-11-16

View full description

💎 Seniority level: Middle, 5+ years

🔍 Industry: Consulting

🗣️ Languages: English

⏳ Experience: 5+ years

Requirements:
  • Full Professional Proficiency in English required.
  • 5+ years of work experience in a technical support role.
  • Bachelor’s degree in information systems, engineering, business, or related field.
  • Proven ability to research, troubleshoot, and resolve complex problems.
  • Strong data-gathering and analysis skills.
  • Very strong written and verbal communication skills.
  • Detail-oriented.
Responsibilities:
  • Work with project managers to develop project scopes and timelines.
  • Analyze user requirements, user stories, and system architecture documents.
  • Create user documentation including process flows and use cases.
  • Maintain and document systems and business processes.
  • Identify and document process improvements.
  • Define acceptance criteria for solutions.
  • Participate in design, testing, and system implementations.
  • Train users on system processes and applications.
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