Technical Business Analyst (UK)

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Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance.
• A degree in IT / Computer Science or equivalent experience.
• Proven experience in defining technical requirements and testing.
• Understanding of APIs and experience with API discovery tools like Postman.
• Experience in data analysis and visualisation techniques and tools.
• Basic knowledge of generating process documentation.
• Strong written and verbal communication skills, including technical writing.

Responsibilities:

• Define configuration specifications and business analysis requirements.
• Perform quality assurance on software product features.
• Define reporting and alerting requirements for systems.
• Develop relationships with partners to enhance integration.
• Design, document, and maintain system processes.
• Own acceptance criteria and definition of 'done' for development tasks.
• Report on technical issues and recommend solutions to the product team.
• Communicate key insights and findings to the product team.
• Seek opportunities to improve monitoring and deliver better customer value.