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Project Manager

Posted 2024-11-16

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πŸ’Ž Seniority level: Manager, At least 4 years

πŸ“ Location: United States, outside of the United States, EDT, EST

πŸ” Industry: Education technology

🏒 Company: Duolingo

πŸ—£οΈ Languages: English

⏳ Experience: At least 4 years

πŸͺ„ Skills: Project ManagementJiraCommunication SkillsAttention to detailWritten communicationDocumentation

Requirements:
  • At least 4 years of full-time experience in operations, support, or project management fields, preferably with international teams.
  • Experience using project management/customer support tools such as Asana, Jira, and Zendesk.
  • Meticulous organization, attention to detail, and a passion for operational excellence.
  • Excellent verbal and written communication skills.
  • Self-starter attitude, resourcefulness in problem-solving, and passion for process-building.
  • Proficiency with Google Workspace and Slack.
Responsibilities:
  • Support the managers of Access Program and Institutional Success verticals with project management and internal process improvement.
  • Lead communications for the Access Program community, improving documentation and test taker support.
  • Help organize university decertification communication and monitor university sentiment.
  • Lead webinars and manage communication streams.
  • Serve as a liaison to various DET teams.
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