Implementation Manager

Posted 2024-11-07

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💎 Seniority level: Manager, Several years of experience

📍 Location: United States, Colombia, Spain

🔍 Industry: SaaS or technology-driven environment

🏢 Company: Helios

⏳ Experience: Several years of experience

🪄 Skills: Project ManagementSoftware DevelopmentStrategyBusiness OperationsCommunication SkillsWritten communicationMultitasking

Requirements:

Several years of experience in project management, system integration, or software implementation, preferably in a SaaS or technology-driven environment.
Strong understanding of software development, system architecture, and integration methodologies.
Proven ability to manage complex projects with strong organizational and multitasking abilities.
Excellent verbal and written communication skills with the ability to work effectively with diverse teams and stakeholders.
Strong analytical and problem-solving skills to address technical and operational challenges.
Ability to understand and prioritize client needs and ensure a positive implementation experience.

Responsibilities:

Develop and manage comprehensive implementation plans including timelines, resource allocation, and milestones.
Design integration strategies that align with business processes and technology architecture.
Coordinate with cross-functional teams for smooth implementation and communicate with clients regarding their needs.
Oversee technical aspects like data migration, system configuration, and customization while collaborating with developers.
Deliver training programs for end-users and provide ongoing support during and after implementation.
Conduct testing and validation to ensure system functionality and identify any issues.
Monitor system performance and gather feedback for continuous improvement.

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