Solutions Architect (Remote)

Posted 2024-11-07

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💎 Seniority level: Senior, 5+ years

🔍 Industry: Service Management

🏢 Company: Astrica

⏳ Experience: 5+ years

🪄 Skills: Presentation skills

Requirements:

Deep and broad knowledge of the ServiceNow platform (5+ years).
5+ years of experience in Pre-Sales, ServiceNow implementation, or as a platform owner.
ServiceNow Sys Admin certification and SOLVE accreditation.
Experience in a consultative environment requiring listening and collaboration.
Ability to transform ambiguous requirements into technically sound solutions.
Strong persuasive ability and communication skills with a sense of urgency.
Self-motivated with accountability for end-to-end ownership.
Exceptional presentation, verbal, and written skills.
Service Management industry experience and experience with scoping and proposal development (preferred).

Responsibilities:

Design the art of the possible and educate prospective customers on ServiceNow capabilities.
Partner with the sales team for customer needs qualification and participate in the sales lifecycle.
Serve as a visionary and platform evangelist, demonstrating the product to customers.
Inspire clients about transformation impacts on their business.
Advise on business process and service management best practices.
Scope and develop proposals with pricing.
Represent Astrica at industry events to build community relationships.
Help build internal Pre-Sales best practices.

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Solutions Architect (Remote)

Requirements:

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