Vercel

👥 251-500💰 $150,000,000 Series D about 3 years agoInternet Developer Platform Apps Software💼 Private Company

Vercel is a company founded in 2015 that combines excellent developer experience with a strong focus on end-user performance. They provide vertical integration from developer experience to edge delivery, offering advanced development tools in a serverless cloud environment for a fully-managed, highly-automated experience.

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🔥 Sr. Legal Counsel, Corporate

Posted 13 days ago

📍 United States

🧭 Full-Time

💸 244000.0 - 366000.0 USD per year

🔍 Frontend Cloud, technology

8+ years of experience at a law firm and/or in-house.
Significant experience leading SEC reporting and M&A transactions.
Highly strategic, practical, and detail-oriented.
Comfortable with ambiguity and fast-paced environments.
Bonus if you have worked at companies with similar technology and/or growth profile to Vercel.

Drive public company readiness initiatives for the legal team, preparing Vercel for a potential IPO.
Lead public company reporting in the event that Vercel goes public.
Oversee and execute M&A transactions and strategic transactions, including due diligence, negotiation, and integration.
Assist with general corporate matters, employment, equity and other legal and cross-functional initiatives.
Help to create the workflows, processes, and policies that will enable us to scale as we grow.

Negotiation

Posted 13 days ago

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🔥 Field Readiness Engineer

Posted 13 days ago

📍 United States

💸 132000.0 - 198000.0 USD per year

🔍 Frontend Development and Cloud Infrastructure

You are committed to the continuous learning and development of field teams, with a focus on enhancing their technical sales capabilities.
Your strength is in distilling complex technical information into clear, actionable content for non-technical audiences.
You have experience managing training programs, creating content, and meeting the dynamic needs of a field team.
Your technical skills are grounded in practical experience, ideally from a background in software development or technical sales.
You’re knowledgeable about the broader tech ecosystem and can incorporate this into training for a well-rounded perspective.
Your experience includes a focus on web performance and understanding of network architecture and security.
You have at least 3 years of experience in a role involving technical training or enablement for a field team.

Develop training content and programs specific to the needs of the field team, focusing on Vercel’s platform and products.
Deliver training sessions that are informative and practical, ensuring field team members can apply what they learn in customer engagements.
Create resources such as knowledge guides, case studies, and best practice job aids to support the field’s ongoing development.
Work with Product and Engineering to stay up-to-date with product developments and reflect these in the training programs.
Assess the impact of training on field performance and adapt programs as needed.
Partner with Sales Engineering leaders to represent the field team’s feedback to our Product and Engineering teams to inform future product improvements.
Support field teams in the development of value engineering strategies to support the sales and renewals process.

JavascriptKubernetesNext.js

Posted 13 days ago

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🔥 Software Engineer, Money

Posted 14 days ago

📍 United States

💸 192000.0 - 240000.0 USD per year

🔍 Software Development

Possess at least 6+ years of experience in full-stack development with a strong focus on billing systems.
Proficient in JavaScript and experienced in utilizing modern frontend frameworks such as React and Next.js for billing interfaces.
Skilled in server-side languages such as Node.js, Python, or Go, with a proven track record of implementing billing logic.
Familiarity with cloud platforms and containerization technologies like AWS and Docker, particularly in the context of billing deployments.
Demonstrate a passion for delivering high-quality code, with particular emphasis on billing accuracy, security, and scalability.
Exhibit excellent problem-solving abilities and effective communication skills, especially when collaborating with diverse teams.

Lead the design and implementation of new billing features and enhancements for the Vercel platform.
Develop robust and scalable billing APIs and services to support frontend and backend billing functionalities.
Collaborate closely with cross-functional teams to integrate billing solutions seamlessly into the platform.
Continuously optimize billing systems' performance and reliability to ensure a frictionless user experience.
Stay abreast of industry trends and advancements in billing technologies, bringing innovative ideas to the team.
Proactively identify and troubleshoot billing-related issues to uphold a high level of user satisfaction.

AWSDockerNode.jsPythonFull Stack DevelopmentJavascriptGoNext.jsReact

Posted 14 days ago

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🔥 Director, Sales Operations

Posted 15 days ago

📍 United States

💸 225000.0 - 285000.0 USD per year

🔍 Cloud services and technology

8+ years of experience in Sales Operations with proven experience coaching and leading teams.
Hands-on experience building a sales tech stack (Salesforce, Outreach, Gong, etc.).
Deep understanding of Enterprise Sales and PLG GTM motions in SaaS businesses.
Excellent analytical skills for actionable data-driven recommendations.
Exceptional leadership, communication, and collaboration skills.
Ability to prioritize and manage complex projects in a fast-paced environment.

Own management, design and optimization of the Sales Operations work intake and prioritization process.
Drive continuous improvement of the sales technology stack to ensure data integrity and scalability.
Lead, mentor, and build a high-performing sales operations and strategy team.
Develop and maintain reliable metrics, reporting, and dashboards to monitor sales performance.
Drive compensation strategy, forecasting, and planning processes for the Sales organization.
Collaborate with sales leaders to develop and execute sales pipeline management discipline.

LeadershipProject ManagementData AnalysisSalesforceData visualization

Posted 15 days ago

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🔥 Contracts Program Manager

Posted 17 days ago

📍 United States, United Kingdom, Netherlands

🧭 Full-Time

💸 120000.0 - 180000.0 USD per year

🔍 Frontend Cloud / Software Development

5+ years of experience working as a sourcing manager, contracts manager, or paralegal.
Experience in creating and managing legal playbooks, drafting, negotiating, and executing commercial contracts.
Advanced understanding of commercial contract law, especially related to SaaS agreements.
Experience building technology solutions for scaling contracting programs.
Strong analytical and problem-solving skills.
Demonstrated customer service skills in a fast-paced environment.
Excellent interpersonal skills and the ability to conduct thorough negotiations.

Learn Vercel’s internal structures, product offerings, technology, and security/data protection systems.
Enhance cross-functional collaboration to negotiate sales and procurement deals.
Own and maintain Vercel’s agreement templates and playbooks.
Standardize documentation and processes across multiple jurisdictions.
Advise internal customers by interpreting and explaining contract terms.
Manage external contract negotiation resources and workflows.

Analytical SkillsCross-functional collaboration

Posted 17 days ago

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🔥 Director, Customer Success, West

Posted 17 days ago

📍 United States

🧭 Full-Time

💸 220000.0 - 330000.0 USD per year

🔍 SaaS / Technology

5+ years experience working in Customer Success at a SaaS company.
5+ years experience devising and implementing SaaS customer activation strategies.
5+ years experience setting and managing KPIs and growth plans for team members.
Experience driving efficiencies and undergoing significant scaling.
Experience specifying, staffing, and managing projects both internally and externally.
Desire to work cross-functionally, engaging closely with Product and Engineering.
Desire to mentor direct reports and help them succeed in their growth.
Taking ownership of important decisions in the absence of leadership.
Experience working in an asynchronous communication environment.
Ability to calmly handle pressurized situations.
Technical knowledge within modern application development and deployment.

Managing a team of CSMs and helping them to deliver exceptional customer experiences.
Setting, measuring, and analyzing metrics to clearly indicate what success looks like.
Hiring and growing your CSM team to keep pace with customer demands.
Using a CS CRM to scale the CSM function and engage the entire company in CSM activity.
Identifying further data requirements for the CRM and working with CS Operations to enable.
Evaluating existing processes and workflows, improving and adding wherever required.
Coaching your CSM team through various methods to help them deliver a better service.
Acting as an escalation point for any customers dissatisfied with the platform service.
Working closely with the CSE managers to consistently improve customer issue resolution.
Forecasting key CSM metrics through a variety of data analysis tools, actioning where required.
Reporting the above metrics to the CS leadership team on a weekly basis.

Project ManagementData AnalysisFrontend DevelopmentNext.jsReactCI/CDTeam managementCustomer SuccessSaaS

Posted 17 days ago

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🔥 Staff Data Analyst, GTM

Posted 21 days ago

📍 United States

💸 140000.0 - 210000.0 USD per year

🔍 Frontend Cloud / Web Development

6+ years of experience in a Data Analyst, Product Analyst, Operations Analyst, Business Analyst, or a similar role.
Proficiency in SQL with tech industry experience analyzing nuanced datasets and writing complex queries.
Familiarity with applied statistics and scripting languages like Python or R.
Deep experience with ELT data modeling, especially with dbt.
Experience building analytical narratives using BI tools like Hashboard, Looker, and Omni.
Strong executive communication skills and empathy to understand business pain points.
Ability to embrace being pushed out of comfort zones and work collaboratively.

You will transform data into actionable insights that influence Vercel’s product and business strategies by establishing key metrics, building dynamic visualizations, and automating reporting workflows.
You will develop metrics, self-service tools, and in-depth analyses that improve operational processes and enable data-driven decisions, continuously refining how we track performance across the organization.
You will proactively uncover areas for improvement, such as streamlining reporting automation, conducting deep-dive analyses to address critical business questions, and establishing new analytical partnerships to unlock further growth.
You will engage with product, business, and leadership teams to understand their goals, translating their needs into data-driven solutions that provide clarity and drive decision-making.
You will design and implement new analytics datasets using proprietary Vercel data to optimize growth strategies, reduce costs, and increase the impact of our product development efforts.
You will rapidly prototype and iterate on dashboards and data tools to support workflow optimization across the product organization, discovering and promoting best practices for data usage and efficiency.
You will develop and maintain the analytical technologies that empower all teams at Vercel to have timely, structured, and flexible access to the data they need, driving agility across the organization.
You will shape the analytics roadmap by working closely with both the Data Analytics department and internal stakeholders, ensuring alignment between analytics efforts and broader company goals.

PythonSQLBusiness IntelligenceData AnalysisData modeling

Posted 21 days ago

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🔥 Technical Customer Success Manager, EMEA

Posted 21 days ago

📍 EMEA

🧭 Full-Time

🔍 Developer Tools, SaaS

3+ years of professional experience in B2B / SaaS.
German or French language skills.
Experience owning end-to-end post-sales experience and success for Developer Tools, Infrastructure, and/or Open Source products.
Experience managing Enterprise accounts and maintaining relationships with developers to C-suite level.
Strong collaboration mindset and capabilities; Comfortable with asynchronous remote work.
Knowledge of CI/CD, deployment pipeline, and the SDLC process.
Comfortable managing accounts with varying requirements.
Demonstrable self-starter, curious, and solution focused.
Strong initiative, positive attitude, and both the ability and willingness to learn technical concepts.

Manage a portfolio of Enterprise customers.
Be a trusted product advisor by aligning Vercel solutions with the customer's business strategy.
Drive incremental value by leading the customer through training and adoption of Vercel's best practices.
Continuously deliver Positive Business Outcomes by guiding the customer through their journey while driving adoption across the Vercel Maturity Model.
Enable customers on how best to use Vercel's solutions to Develop, Preview, and Ship their web properties.
Leverage account tiering to prioritize your account portfolio while ensuring retention and growth for your book of business.
Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty.
Facilitate Executive Business Reviews with economic decision makers and Vercel executive sponsors.
Build and maintain account plans, including organization mapping and opportunity whitespace.
Act as the Voice of the Customer to align our resources and efforts to improve the customer experience.
Partner with the Sales team to help identify and raise expansion opportunities.

Node.jsCloud ComputingFrontend DevelopmentREST APINext.jsReactCI/CDDevOpsNetworkingCustomer Success

Posted 21 days ago

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🔥 Technical Consultant, APAC

Posted 24 days ago

📍 Australia

🔍 Frontend Cloud / SaaS

Lead by example and mentor junior team members.
Understand modern web architecture, frontend development, and serverless computing.
Experienced in incident management and effective procedural communication.
Possess exceptional communication skills.
Demonstrate autonomy and ownership in a fast-paced startup environment.
Comfortable working within a fully remote, globally distributed team.
Passionate about delivering an exceptional customer experience.
Available for weekend and on-call work.
3+ years experience in a customer success, sales, or onboarding/implementation role at a SaaS company.
5+ years experience in front-end web development or using React in production.

Ensure that Enterprise customers receive and understand the value of the platform.
Provide product expertise and strategic consultation during the Enterprise customer journey.
Conduct training sessions for Enterprise customers.
Act as a technical authority during onboarding and pre-production calls.
Maintain thorough knowledge of the Vercel platform and Next.js framework.
Collaborate with Customer Success and external engineering teams to address product needs.
Resolve customers' immediate concerns while considering long-term outlook.
Improve existing and identify new internal documentation, processes, and policies.
Assist Customer Success Managers with Enterprise requests.

Frontend DevelopmentServerlessNext.jsReactCommunication SkillsCI/CDDocumentation

Posted 24 days ago

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🔥 Senior Event Producer

Posted 24 days ago

📍 United States

💸 140000.0 - 210000.0 USD per year

🔍 Web development and infrastructure

7+ years experience in Events, Field Marketing, or a related field at a fast-paced startup.
Proven experience in Event production and management.
Creative and solution-oriented problem solver.
Strong organizational skills and excellent attention to detail.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a fast-paced environment.
Proficiency in event management software and analytics tools.

Develop and implement a comprehensive events strategy aligned with Vercel’s brand, products, and business objectives.
Oversee the end-to-end production of events, including budgeting, logistics, programming, vendor management, and on-site execution.
Collaborate with internal teams such as Content, Demand Gen, Sales, Product Marketing, Design, and Brand.
Liaise with senior leadership to understand event goals and communicate progress.
Maintain relationships with external partners, sponsors, and vendors.
Work with speakers and content creators to develop relevant event content.
Innovate on attendee experience and leverage technology to engage audiences.
Develop metrics to evaluate event success and provide post-event reports.
Monitor industry trends to keep events cutting edge.

LeadershipProject ManagementPeople ManagementProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 24 days ago

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