rentokilnorthamerica

Rentokil is a family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

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Jobs at this company:

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🔥 HR Process Innovation Architect (Remote)

Posted about 23 hours ago

📍 United States of America

🧭 Full-Time

🔍 Pest Control and Services

🔧 Requirements

5+ years of experience in Human Resources, IT, or other functions with transferable skills.
2+ years of experience focused on corporate program management or technology project leadership.
2+ years experience in Workday or similar complex cloud-based HR software.
1+ years of experience in organizational efficiency and continuous improvement preferred.
Bachelor’s degree in HR, Business Administration, Information Technology, Project Management or related field.
Certification in a recognized continuous improvement or organizational efficiency methodology preferred (Lean Six Sigma, Total Quality Management, Kaizen, etc.).
Excellent communication and interpersonal skills.
Proficiency in project management and change management practices.
Strong analytical skills with data-driven decision-making capabilities.

💡 Responsibilities

Interface between functional users and technical resources to gather, translate, and communicate requirements.
Work with peers, leaders, and cross-functional partners to prioritize projects and plan around limitations.
Analyze HR data to identify trends, gaps, and opportunities for improvement.
Perform ongoing reviews of business processes to identify areas for improvement and develop optimization strategies.
Ensure process documentation is created and maintained.
Evaluate potential system solutions considering efficacy, effort, alternatives, and impacts.
Build and maintain project roadmap for supported functions.
Lead projects aimed at optimizing HR systems, tools, and procedures.
Coordinate testing and validation for technology implementations.
Apply continuous improvement concepts to enhance existing processes.
Identify inefficiencies and propose solutions.
Assist leaders with managing change for successful adoption of new processes.

Project ManagementData AnalysisHR ManagementChange Management

Posted about 23 hours ago

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🔥 Customer Service Representative (Remote)

Posted 2 days ago

📍 United States of America

🧭 Full-Time

🔍 Pest Control

🔧 Requirements

High School Diploma / GED required, some college preferred.
1-3 years customer service experience.
3-5 years data entry experience.
1 year in customer service, administrative, or operational roles.
Must have and express a sense of urgency when dealing with colleagues and customer concerns.
Intermediate organizational and communication abilities.
Computer literate with proficiency in office applications.

💡 Responsibilities

Answers customer/client requests or inquiries concerning services, products, and concerns.
Utilizes operational system to process service requests promptly.
Updates client information and maintains accuracy in the corporate database.
Ensures proper billing methods and service protocols are followed.
Notifies partners of account changes and compiles Service Program materials.
Processes customer account changes and escalates concerns as needed.
May assist in mentoring new colleagues.

Communication SkillsCustomer serviceMicrosoft OfficeOrganizational skillsData entryCRM

Posted 2 days ago

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🔥 Customer Service Rep (Remote)

Posted 3 days ago

📍 United States of America

🧭 Full-Time

🔍 Pest Control

🔧 Requirements

High school diploma or GED.
Excellent listening and communication skills.
Pleasant phone voice and clear speech.
Demonstrate multitasking skills to enter data while speaking with customers.
Ability to remain calm under pressure and help team members.
Strong attention to detail and willingness to learn.
Excellent organization and time management skills.
Available to work Monday-Friday and Saturdays as needed.
Successfully meet pre-employment background screen.

💡 Responsibilities

Maintain good customer relations both on the phone and in person.
Gather information from customers to help identify and solve problems.
Confirm, schedule, and reschedule services for the customer.
Set sales appointments for new customers.
Answer billing questions.
Complete general clerical duties as assigned.
Work as a team with Service and Sales.
Sell the value of services and suggest upgrades to service.
Smile while talking on the phone.

Communication SkillsCustomer serviceAttention to detailTime ManagementMultitasking

Posted 3 days ago

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🔥 National Accounts Client Services Rep (Remote)

Posted 17 days ago

📍 United States of America

🧭 Full-Time

🔍 Pest Control

🔧 Requirements

High School Diploma / GED required.
Some college preferred or equivalent work experience accepted.
1-3 years customer service experience.
3-5 years data entry experience.
1 year in customer service, administrative, or operational roles.
Must express a sense of urgency in dealing with concerns.
Intermediate organizational skills.
Intermediate verbal and written communication abilities.
Computer literate with intermediate office application skills.
Detail-oriented and able to multitask.
Ability to learn new business unit software programs.

💡 Responsibilities

Answers customer/client inquiries regarding services and products.
Processes service requests using operational systems.
Maintains and updates client information in the corporate database.
Ensures proper billing and service protocols are followed.
Notifies partners and account managers of account changes.
Communicates new site information to branches.
Processes customer account changes including cancellations and frequency changes.
Escalates service concerns according to process.
May assist in mentoring new colleagues.

Customer serviceOrganizational skillsWritten communicationMultitaskingVerbal communicationData entryComputer skills

Posted 17 days ago

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🔥 Lead Data Analyst, Customer Experience (Remote)

Posted 19 days ago

📍 United States of America

🧭 Full-Time

🔍 Pest Control and related services

🔧 Requirements

Seven (7) years of relevant experience in data science or related analytical field.
Advanced knowledge of statistical/data mining methods and application.
Advanced knowledge of statistical and analytical model development.
Advanced knowledge of data modeling techniques and tools; R, Python, SAS, etc.
Advanced knowledge of visualization tools like PowerBI, Tableau, Quik, etc.
Master’s Degree in Computational Mathematics, Statistics or related field.
Certified specialist in predictive analytics or other data science related certifications.

💡 Responsibilities

Lead data mining and collection procedures; maintain governance with data architecture and business intelligence teams.
Ensure data quality and integrity.
Interpret and analyze data problems; translate into meaningful information and visualizations for executives.
Conceive, develop, and prioritize data projects in partnership with Cx leadership.
Build analytic systems and predictive models to support ongoing and future data needs.
Test and evaluate recommended solutions; manage tuning for improvement.
Experiment with new models and techniques to adapt solutions over time.
Align data projects with organization goals.
Build relationships to size analytical opportunities and create delivery plans for ROI.
Facilitate analytical discussions around data science applications, explore data modeling, and conduct exploratory data analysis.
Ensure compliance with regulatory requirements in model implementations.
Manage analytical projects prioritizing relevant activities and providing expertise.
Engage in personal development for ongoing skills enhancement.

PythonData MiningTableauData scienceData visualizationData modeling

Posted 19 days ago

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🔥 Strat Acct Support Mgr

Posted about 1 month ago

📍 United States of America

🧭 Full-Time

🔍 Pest Control and related services

🔧 Requirements

Bachelor’s degree in Business, Marketing, or related field or equivalent relevant experience.
5+ years of Data Analysis or equivalent roles.
Proven ability to develop strategic relationships with leaders.
Strong root cause analysis skills with large data sets.
Ability to thrive in a fast-paced environment.
Independently sets priorities and objectives.
Skilled in achieving desired results and meeting deadlines.
Maintains highly confidential information.
Detail-oriented, highly organized, and manages multiple priorities.
Excellent written and verbal communication skills.
Executive Acumen in complex business situations.

💡 Responsibilities

Provides analytics to support profitable growth.
Evaluates data to identify improvement opportunities and supports sales growth.
Presents analyses to introduce new solutions.
Creates and implements project plans for strategic initiatives.
Develops monthly scoreboards to track results.
Partners with Strategic Account Managers on customer initiatives.
Performs other duties as assigned.

Project ManagementBusiness AnalysisData AnalysisAnalytical SkillsData visualization

Posted about 1 month ago

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