Togetherwork

👥 101-250💰 Private 6 months agoSaaS Real Estate Software💼 Private Company

Togetherwork is a company that focuses on developing innovative solutions in various sectors, offering remote job opportunities across multiple positions including management, finance, marketing, and technology.

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Jobs at this company:

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🔥 Customer Advocate (Remote- US Based)

Posted 3 days ago

📍 United States

🧭 Full-Time

💸 40000.0 - 44000.0 USD per year

🔍 SaaS (Software as a Service)

1-2 years of work experience in a customer-facing role, preferably in customer success, account management, or client services.
Desire to build a career in customer support.
Exceptional written and verbal communication skills.
Empathy and commitment to helping customers succeed.
Strong problem-solving skills and strategic thinking.
Ability to work efficiently in a fast-paced environment.

Coach customers on effective software use for their business needs.
Provide support via phone, email, and live chat, prioritizing phone support.
Help practice owners select appropriate subscription levels and articulate software benefits.
Ensure high quality of work and contribute to the knowledge base.
Collaborate with team members on unique cases and escalate complex issues.
Utilize product knowledge to assist customers and share insights with the team.

JiraCommunication SkillsProblem SolvingInterpersonal skillsTechnical supportCustomer supportSaaS

Posted 3 days ago

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🔥 Business Development (Remote US Based)

Posted 13 days ago

📍 US

🔍 Software and financial solutions

Strong ability to learn new platforms (e.g., Gingr, Salesforce, HubSpot, etc.).
Ability to explain complex solutions to technical and non-technical audiences.
Excellent communication (written and verbal) and organizational skills.
Proven track record of outstanding performance and achieving goals.
Success-driven, works well in a team and enjoys a dynamic and changing environment.
Self-starter who takes initiative and works with limited direction.
2-3 years of inbound/outbound sales experience, B2B preferred.

Field inbound leads through website, webinars, and trade shows.
Prospecting and lead nurturing to assigned market.
Develop leads into prospects by understanding their challenges/needs and effectively communicating our value.
Qualify and identify prospect needs by leveraging key contacts within an organization.
Conduct phone and web-based sales presentations and product demos.
Use Salesforce to manage prospect pipeline and provide accurate sales forecasts.
Proactively manage leads throughout the entire sales cycle.
Travel to represent the company at industry tradeshows (3-4 times per year).

SalesforceCommunication SkillsSales experienceMarket ResearchLead GenerationCRM

Posted 13 days ago

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🔥 Customer Success Specialist (Remote- US Based)

Posted about 1 month ago

📍 US

🧭 Full-Time

💸 50000 - 55000 USD per year

🔍 Software and Financial Solutions

Bachelor's degree or equivalent experience in a related field.
2 years of experience in customer success, support, implementations or account management roles.
Strong communication and problem-solving skills.
Ability to work collaboratively with cross-functional teams.
Familiarity with data analysis and reporting tools.
Experience with HubSpot and Monday.com is a plus.

Proactively engage with customers post-sale through app delivery and product adoption.
Work with Solutions Consultant and Configuration Specialist to deliver a quality onboarding experience.
Educate customers on core platform features, emphasizing their benefits and value.
Coach customers on optimizing workflows to maximize app usage and drive revenue.
Conduct tailored training sessions and webinars on effective platform usage.
Gather and relay customer feedback to refine configuration for maximum adoption.
Monitor and analyze customer usage patterns, identifying outreach opportunities.
Identify at-risk accounts and implement retention strategies.
Regularly update the Customer Success Lead on customer interactions and adoption rates.

LeadershipData AnalysisCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 1 month ago

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🔥 Payroll Specialist - (Remote- US Based)

Posted 3 months ago

📍 United States

🧭 Full-Time

💸 50000 - 60000 USD per year

🔍 Software and financial solutions

Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
Two or more years of experience in payroll processing, preferably with Paychex, ADP payroll, and/or Paylocity systems.
Excellent attention to detail and accuracy.
Outstanding communication and client-service skills.
Ability to handle confidential information with discretion.
Proficiency in using payroll software and Microsoft Office Suite (Excel, Word).
Highly organized with the ability to manage multiple tasks and deadlines effectively.

Process payroll accurately and on time for multiple clients.
Act as the primary point of contact for client inquiries and issues related to payroll.
Using clients' payroll software, map payroll entries to QB.
Maintain client contact to ensure payroll data is received and approved in a timely manner.
Securely maintain and update payroll data sent by clients.
Generate and distribute various payroll reports and statements in accordance with contracts.
Work with clients to identify and resolve payroll discrepancies.
Maintain comprehensive documentation of client interactions and resolutions.
Suggest and implement process improvements for payroll services.
Prepare periodic forms such as Disability and Workers Compensation.
Implement and maintain General Ledger mapping between Payroll Processor and QB.
Assist internal departments with payroll information as requested.

Microsoft ExcelProblem SolvingCustomer serviceOrganizational skillsData management

Posted 3 months ago

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🔥 General Manager - Product Group (Remote- US Based)

Posted 3 months ago

📍 United States

🧭 Full-Time

💸 175000 - 250000 USD per year

🔍 SaaS

15+ years of experience in business operations, specifically within SaaS and private equity-backed companies.
7+ years in progressive leadership roles driving transformational initiatives.
Proven success in managing P&Ls with revenues of $50-100MM+.
Significant experience building relationships with SMB and Mid-Market Enterprises.
Experience in gathering market feedback to influence product strategy.

Manage the product(s) to hit top-line goals (i.e., revenue) and profit and expense targets.
Monitor non-financial KPIs to ensure long-term growth and success of the product line.
Lead a matrix product organization of roughly 100 people, ensuring collaboration towards product goals.
Set big initiatives for the coming year and hold the team accountable to those goals.
Work closely with product management to develop long-term strategies and product roadmaps.

LeadershipProduct ManagementStrategyBusiness OperationsRelationship building

Posted 3 months ago

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Togetherwork

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