Chat Support Jobs

Discover remote chat support opportunities worldwide. We've gathered the top positions to help you advance your career.

Chat Support
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📍 United States, Canada, United Kingdom, Australia, New Zealand

🔍 Online media

🏢 Company: The House Of Mercier

  • No prior experience required, open to all levels of applicants.
  • Strong written communication skills in English.
  • Ability to work independently and manage time effectively.
  • Comfortable using computers and various chat software.
  • A passion for helping others and providing excellent customer service.
  • Willingness to learn and adapt to new technology and systems.
  • Access to a reliable internet connection and a quiet workspace for remote work.

  • Engage with customers in real-time through online chat support.
  • Provide accurate information and solutions to customer inquiries.
  • Maintain a positive and professional tone in all customer interactions.
  • Document customer interactions and feedback for quality assurance.
  • Collaborate with team members to improve customer support processes.
  • Assist in troubleshooting common issues faced by customers using online resources.
  • Upsell and promote additional services or products where appropriate.

Written communicationTroubleshootingComputer skillsCustomer support

Posted about 13 hours ago
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📍 United States, Canada, United Kingdom

🔍 Luxury market

🏢 Company: The House Of Mercier

  • No prior experience in customer service or online support is required; training will be provided.
  • Fluent in English; additional languages are a plus.
  • Strong written communication skills and a friendly, engaging personality.
  • Ability to work independently and manage time effectively in a remote work setting.
  • Willingness to learn about luxury products and customer service best practices.
  • Basic computer skills and familiarity with online chat tools are advantageous but not mandatory.
  • A genuine interest in the luxury market and commitment to providing excellent customer service.

  • Engage in real-time chat conversations with customers, providing helpful information about luxury products.
  • Assist customers with inquiries related to order status, product details, and general questions.
  • Learn and utilize best practices for customer interaction to deliver excellent service.
  • Document customer interactions and feedback to contribute to team improvements.
  • Work alongside experienced team members to develop skills in customer engagement.
  • Stay updated on product offerings and service protocols.
  • Maintain a positive and friendly attitude in all customer interactions.

Written communicationFluency in English

Posted 3 days ago
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🔍 Customer Support

  • Excellent written and verbal communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in using live chat software and other customer support tools.

  • Engage with customers in real-time through live chat to provide support and assistance.
  • Resolve customer inquiries, issues, and complaints in a timely and professional manner.
  • Escalate complex issues to the appropriate team members for resolution.
  • Maintain accurate records of customer interactions and transactions.
  • Identify and report trends in customer issues to improve overall service.
Posted 30 days ago
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📍 Dallas, Texas, United States; Los Angeles, California, United States; New York, New York, United States; Miami, Florida, United States; Chicago, Illinois, United States

💸 $15 - $18 per hour

🔍 On demand staffing and recruiting industry

🏢 Company: NoGigiddy

  • Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
  • Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
  • Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
  • Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
  • Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
  • Ability to work independently and remotely while maintaining a high level of productivity and focus.
  • Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.

  • Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system.
  • Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism.
  • Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers.
  • Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps.
  • Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter.
  • Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation.
  • Document and escalate complex or unresolved queries to the appropriate departments for further assistance.

Communication SkillsAnalytical SkillsCollaboration

Posted 2 months ago
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📍 United States

💸 $15 - $18 per hour

🔍 Staffing/Employment

🏢 Company: NoGigiddy

  • No degree required.
  • No prior experience needed; we will provide comprehensive training.
  • Excellent written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Reliable internet connection and a quiet workspace.
  • Positive attitude and a willingness to learn.

  • Respond to customer inquiries via chat in a timely and professional manner.
  • Provide accurate information about NoGigiddy services and job opportunities.
  • Assist users with navigating our platform and resolving any issues they encounter.
  • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
  • Collaborate with team members to continuously improve support processes.
  • Document and escalate complex issues to the appropriate departments when necessary.
  • Participate in training sessions to stay updated on product knowledge and customer service best practices.

Communication SkillsAnalytical SkillsCollaborationAttention to detailTeamworkPositive attitude

Posted 3 months ago
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