Apply📍 Dallas, Texas, United States; Los Angeles, California, United States; New York, New York, United States; Miami, Florida, United States; Chicago, Illinois, United States
💸 $15 - $18 per hour
🔍 On demand staffing and recruiting industry
🏢 Company: NoGigiddy
- Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
- Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
- Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
- Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
- Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
- Ability to work independently and remotely while maintaining a high level of productivity and focus.
- Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.
- Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system.
- Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism.
- Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers.
- Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps.
- Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter.
- Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation.
- Document and escalate complex or unresolved queries to the appropriate departments for further assistance.
Communication SkillsAnalytical SkillsCollaboration
Posted 4 months ago
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