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Partner Manager

Posted 2024-08-30

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💎 Seniority level: Manager, 2+ years

📍 Location: United Kingdom

🔍 Industry: Public transportation

🏢 Company: CitySwift👥 11-50💰 $4.9m Series A on 2022-10-17Artificial Intelligence (AI)Big DataTransportationSaaSMachine LearningScheduling

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Business DevelopmentData AnalysisJiraBusiness developmentData analysisCommunication SkillsCollaboration

Requirements:
  • 2+ years of experience in a commercial environment in the bus industry or in partner management, account management or customer success within tech or mobility sectors.
  • Bachelor’s degree in Business, or a related field, or relevant industry experience.
  • Strong relationship-building and interpersonal skills.
  • Proficient in data analysis and performance monitoring.
  • Excellent problem-solving and proactive issue resolution abilities.
  • Strong organizational skills and ability to manage multiple priorities.
  • Comfortable with technology and quick to learn new tools.
  • Customer-centric mindset with a passion for partner success.
  • Willingness to travel as needed.
Responsibilities:
  • Develop and maintain strong, trust-based relationships with key partners.
  • Lead the onboarding process for new partners.
  • Collaborate with partners to align their goals with CitySwift’s offerings.
  • Monitor partner performance and usage of solutions, providing insights for improvements.
  • Proactively resolve issues faced by partners.
  • Communicate feedback from partners to CitySwift’s internal teams.
  • Generate reports on partner performance and satisfaction.
  • Identify growth opportunities for expanding partnerships.
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