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Partner Solutions Architect

Posted 2024-08-23

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💎 Seniority level: Middle, At least three years of industry experience, or one year with a Master's degree.

📍 Location: Palo Alto, New York City

💸 Salary: 140000 - 240000 USD per year

🔍 Industry: Artificial Intelligence and Knowledge Management

🏢 Company: Glean

🗣️ Languages: English

⏳ Experience: At least three years of industry experience, or one year with a Master's degree.

🪄 Skills: AWSPythonSoftware DevelopmentGCPJavaMicrosoft AzureAmazon Web ServicesAzureGo

Requirements:
  • Interpersonal skills: professional communication, project planning, self-motivation, detail-oriented, and data-driven approach.
  • Technical skills: software development experience in Python, Java, or Go; API and data integration in Hybrid or SaaS environments.
  • Ability in technical debugging, with knowledge of networking, especially cloud.
  • Experience in Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, or Support Engineering.
  • Hands-on experience with cloud technologies, particularly GCP, AWS, or Azure.
  • Understanding of security and audit frameworks for product representation.
Responsibilities:
  • Establish and maintain role as the partner’s primary technical advisor.
  • Work with partners to onboard new data sources and build custom integrations.
  • Create tools, templates, and documentation for partner integration of Glean.
  • Provide training and guidance to partner technical teams.
  • Identify growth opportunities within partners' customer environments.
  • Align technical plans with Glean’s Sales and Customer Success teams.
  • Assist in issue identification, troubleshooting, and resolution.
  • Collaborate with Product Management and Engineering to enhance product adoption.
  • Engage actively in the Glean customer technical community.
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