Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Customer Service Representative

Posted about 1 month agoViewed

View full description

💎 Seniority level: Entry, 2 years

📍 Location: United States, CST

💸 Salary: 33000.0 - 41000.0 USD per year

🔍 Industry: Consumer Services

🗣️ Languages: English

⏳ Experience: 2 years

🪄 Skills: Customer serviceWritten communicationMicrosoft Office SuiteTroubleshootingData entryTechnical support

Requirements:
  • High School diploma or equivalent required
  • 2 years experience in a contact center or customer service
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office, especially Outlook and Word
Responsibilities:
  • Manage inbound calls and resolve product and technical support issues
  • Use technology to assist consumers with product identification and instructions
  • Achieve daily metrics in call quality and productivity
Apply

Related Jobs

Apply
🔥 Customer Service Representative - AZ & MA
Posted about 13 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

  • High School Diploma or GED
  • Excellent customer service skills
  • PC skills including Microsoft Office
  • Empathetic and organized personality
  • Handle 25-30 inbound and outbound calls
  • Ensure process efficiency in coordinating fertility plans
  • Accurately enter patient information

Customer serviceAttention to detailMicrosoft Office Suite

Posted about 13 hours ago
Apply
Apply
🔥 Customer Service Representative
Posted 6 days ago

📍 United States

🧭 Full-Time

💸 17.0 - 25.65 USD per hour

🔍 Healthcare

  • Bilingual in Spanish and English
  • One year experience in a customer service role
  • Proficiency with Windows-based applications
  • Handle and resolve a high volume of complex customer needs
  • Assist patients with prescription refills and insurance coverage inquiries
  • Ensure timely delivery of medications to patients

Customer serviceMicrosoft Office

Posted 6 days ago
Apply
Apply
🔥 Customer Service Representative
Posted 9 days ago

📍 United States

🧭 Full-Time

💸 18.0 - 30.0 USD per hour

🔍 Customer Service

🏢 Company: Tekton Labs👥 51-100ConsultingInformation TechnologySoftware

  • High School Diploma or GED
  • 1-2 years customer service experience
  • Proficiency in Microsoft Office Suite
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Ability to work independently
  • Reliable and punctual
  • Answer incoming calls and direct inquiries
  • Enter and verify customer information
  • Serve as a liaison between customers and internal teams
  • Greet and assist clients and visitors
  • Process sales orders accurately
  • Arrange freight and coordinate shipping details
  • Identify and escalate customer issues
  • Maintain organization in administrative duties

Customer serviceMicrosoft Office SuiteData entry

Posted 9 days ago
Apply
Apply
🔥 Customer Service Representative
Posted 10 days ago

📍 United States

🏢 Company: Environmax

  • Interpersonal and customer service skills
  • Analytical and problem-solving skills
  • Multitasking and organizational skills
  • Active listening and communication skills
  • Time-management skills
  • Teamwork skills
  • Proven customer support experience or experience as a Client Service Representative
  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that they're still satisfied with their purchases
  • Building sustainable relationships and trust with customer accounts through open and interactive communication
  • Providing accurate, valid and complete information by using the right methods/tools
  • Keeping records of customer interactions, process customer accounts and file documents
  • Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Providing feedback on the efficiency of the customer service process

Communication SkillsProblem SolvingCustomer serviceInterpersonal skillsTroubleshootingActive listeningComputer skillsCRM

Posted 10 days ago
Apply
Apply
🔥 Lead Customer Service Representative
Posted 14 days ago

📍 United States

🧭 Full-Time

💸 22.0 - 25.0 USD per hour

🔍 Residential HVAC, Plumbing, & Electrical services

🏢 Company: T3 Services Group

  • HS Diploma or GED
  • 3+ year of customer service experience in a phone based role
  • Experience working in the home services industry preferred
  • Multitask by completing phone and computer work simultaneously
  • Capability to type at least 40 WPM
  • Proficiency with Microsoft Office or Google Suite
  • Clear, kind, and energetic phone presence
  • Ability to work fast paced and remain organized
  • Must be a U.S. Resident
  • Support CSR team to achieve call excellence
  • Support leadership with admin duties as needed
  • Work in Service Titan for all appointment booking requests
  • Facilitate customer issues
  • Assist with invoice breakdowns
  • Assist with Dispatch as needed
  • Customer service-oriented, but with strong sales acumen
  • Deliver call scripts with an authentic cadence; be clear, compelling and personable
  • Be professional and establish customer rapport, encouraging repeat business
  • Adhere to the company’s plan for resolving customer complaints quickly and favorably.
  • Maintain and update customer databases with complete and accurate information.
  • Must have the ability to multitask and work on multiple projects simultaneously.
  • Coach and develop employees based on deficiencies and provide action plans to improve CSR’s overall call performance and meet departmental goals.
  • All other duties as assigned

LeadershipSalesforceCommunication SkillsCustomer serviceMicrosoft OfficeMentoringTime ManagementWritten communicationMultitaskingCoachingInterpersonal skillsExcellent communication skillsProblem-solving skillsTrainingActive listeningData entrySales experienceComputer skillsCRMCustomer support

Posted 14 days ago
Apply
Apply
🔥 Customer Service Representative- Japan
Posted 16 days ago

📍 United States

💸 22.0 - 24.0 USD per hour

🔍 Digital cloud fax and interoperability solutions

🏢 Company: Consensus Cloud Solutions👥 501-1000InternetInformation ServicesInformation Technology

  • 1+ year minimum experience in a customer service background preferred.
  • Previous customer service experience is a must (call center experience is an advantage).
  • Excellent communication skills (oral and written) in both Japanese and English (Fluent).
  • Knowledge of MS Word, Excel, and Outlook (basic working knowledge).
  • Must be enthusiastic, friendly, professional, polite, and have a great attitude.
  • Great soft skills including empathy, patience, positivity, and active listening.
  • Strong attention to detail, follow-up skills, and ability to multi-task.
  • Ability to work both independently and as part of a team.
  • Must have reliable internet (partial reimbursement is available).
  • Support customers efficiently, accurately, and professionally via phone and email.
  • Verify newly signed up accounts to activate based on compliance with geo-compliance regulations.
  • Provide excellent customer service and escalate issues or complaints as necessary.
  • Retain existing customers calling/emailing to cancel their service.
  • Communicate and follow up with customers regarding their account inquiries.
  • Develop and maintain knowledge of the company's products, services, policies, and procedures.
  • Contact customers to collect payments or update payment methods.
  • Accurately report on inbound and outbound calls, logging details on company systems.
  • Provide regular feedback to the team supervisor.

Customer serviceTechnical support

Posted 16 days ago
Apply
Apply
🔥 Customer Service Representative - Luxury Retail – Remote USA
Posted 20 days ago

📍 USA

🔍 Luxury Retail

  • An appreciation for high fashion brands and haute couture.
  • 1 year or more of customer service experience.
  • 1 year or more post-secondary education OR 2 years equivalent work experience.
  • Recognize and solve problems of mid-to-high level customer service issues.
  • Computer experience.
  • High-speed internet (> 15 mbps).
  • Smartphone or another device that runs IOS or Android for daily log-in.
  • Answer incoming communications from customers.
  • Conduct research to provide answers for customers to resolve their issues.
  • Make recommendations of products or services to close a sale.

Communication SkillsProblem SolvingCustomer serviceResearchFluency in English

Posted 20 days ago
Apply
Apply
🔥 Bilingual Customer Service Representative - Spanish-English
Posted 22 days ago

📍 Duluth, MN

🧭 Full-Time

💸 23.0 - 26.0 USD per hour

🔍 Dental Care

🏢 Company: HIKINEX

  • Proven experience in customer service or sales roles is preferred but not required.
  • Strong communication skills in English; bilingual or multilingual capabilities (especially Spanish) are a plus.
  • Proficient in data entry with attention to detail.
  • Excellent problem-solving skills and a customer-centric mindset.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Familiarity with CRM software is advantageous but not required.
  • Provide outstanding customer support through various channels including face-to-face, phone and chat.
  • Assist customers with inquiries regarding products and services, ensuring a positive experience.
  • Conduct outbound calling to follow up on leads and promote new offerings.
  • Accurately enter customer data into the system while maintaining confidentiality.
  • Communicate effectively with customers in .
  • Collaborate with team members to achieve sales targets and improve service delivery.
  • Resolve customer complaints promptly and professionally, ensuring customer satisfaction.
  • Maintain up-to-date knowledge of products, services, and promotions.

Communication SkillsCustomer serviceFluency in EnglishData entrySales experienceCRM

Posted 22 days ago
Apply
Apply
🔥 Remote Part time Customer Service Representative
Posted 28 days ago

📍 CST, MST, PST

🧭 Part-Time

💸 19.0 - 20.0 USD per hour

🔍 Healthcare

  • This position is available only for part-time hours with a minimum requirement of 20-24 hours/week.
  • Applicants must be available between 8 AM and 6 PM Central Time.
  • Minimum of 2 years experience in a high volume healthcare call center required.
  • Knowledge of healthcare claims review and health care/health insurance background required.
  • Experience with BCBS HMOI or other insurance plans is a plus.
  • Excellent verbal and written communication skills.
  • Assuring the accurate and timely handling of client and member calls with total follow through.
  • Providing excellent customer service and answering client and provider questions including claims payment, status, and coverage information.
  • Interpreting client health plan protocol and reviewing claims status.
  • Maintaining accurate call documentation and professionalism.

JiraMicrosoft ExcelCustomer service

Posted 28 days ago
Apply
Apply
🔥 Remote Customer Service Representative fluent in both Russian and English
Posted about 1 month ago

📍 United States

🧭 Temporary

💸 19.0 USD per hour

🔍 Employee benefits

🏢 Company: Carrie Rikon & Associates

  • Exceptional communication skills, with the ability to clearly and empathetically assist callers.
  • Basic understanding of employee benefits, insurance terminology, and related products/services.
  • Proficiency with computer systems, including CRM platforms, Microsoft Office Suite, and the ability to learn new software quickly.
  • Experience with office equipment and technologies (fax, copier, postage machines).
  • Capability to manage high call volumes, especially during peak times, while maintaining a positive and professional demeanor.
  • A team player who thrives in collaborative environments but can also work independently.
  • Provide comprehensive assistance to callers with inquiries related to their employer's benefit programs.
  • Support members in filing claims, setting up direct deposits, and issuing new vendor cards.
  • Update and maintain member demographic information across internal and external systems.
  • Capture and advise on plan elections, aiding employees in understanding and utilizing their benefits fully.
  • Conduct provider searches and enroll dependents, ensuring a seamless benefits experience for all members.
  • Act as a liaison for escalated issues, working closely with Account Managers to resolve complex inquiries.
  • Manage a high volume of calls, employing de-escalation tactics and striving for first-call resolution.
  • Maintain detailed call logs to ensure thorough follow-up and resolution of member inquiries.
  • Participate in outreach campaigns, fostering strong relationships with our clients and their employees.
  • Collaborate with a team of account specialists and managers to monitor and address pending eligibility issues.

Customer serviceMicrosoft Office SuiteFluency in EnglishCRM

Posted about 1 month ago
Apply