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Renewal Account Manager

Posted 11 days agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: United States

💸 Salary: 100000.0 - 130000.0 USD per year

🔍 Industry: Cybersecurity

🏢 Company: DomainTools👥 11-50Web HostingSecurityInformation TechnologyCyber Security

⏳ Experience: 3+ years

🪄 Skills: CybersecuritySalesforceAccount ManagementSaaS

Requirements:
  • 3+ years experience in global multinational account management roles with technology solutions.
  • Direct account experience with large global organizations and country governments.
  • Experience with cybersecurity solutions and preferably DNS.
  • SaaS experience with a strong track record in retention and expansion.
  • Ability to influence decision makers and negotiate effectively.
  • Analytical approach to customer engagement and pipeline management.
  • Ability to multitask and manage priorities effectively.
  • Willingness to travel for trade events and shows.
Responsibilities:
  • Manage the customer lifecycle including onboarding, adoption, consumption, and training for active contract customers.
  • Become a trusted advisor, driving relationships with key customers.
  • Work with expansion partners to manage the sales process and meet renewal quotas.
  • Conduct quarterly business reviews and product updates.
  • Complete renewals on-time for all active contracts.
  • Collaborate with Sales and stakeholders to ensure customer value.
  • Build expertise on Cyber Threat Intelligence and competitive landscape.
  • Utilize Salesforce and Vitally for customer engagement and data management.
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