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Strategic Accounts Director

Posted 8 days agoViewed

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💎 Seniority level: Director

📍 Location: United States

💸 Salary: 150000.0 - 160000.0 USD per year

🔍 Industry: Insurance / InsurTech

🏢 Company: INSTANDA

Requirements:
  • Previous experience in the insurance industry.
  • Proven ability in support, servicing, and growth.
  • Excellent leadership, interpersonal, and communication skills.
  • Strategic thinking to align client needs with company objectives.
  • Analytical mindset to interpret data and make informed decisions.
  • Track record of managing strategic client relationships.
  • Experience in a SaaS environment with technical knowledge of IT solutions.
  • Solid understanding of the InsurTech landscape is desirable.
Responsibilities:
  • Foster strong relationships with key client stakeholders.
  • Act as a strategic collaborator advising clients on best practices, industry trends, and growth opportunities.
  • Collaborate with various teams to ensure seamless onboarding and platform adoption.
  • Develop a comprehensive Client Success Strategy and define key metrics for client relationship health.
  • Gather client feedback to influence product improvements and collaborate with internal teams.
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