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Strategic Accounts Director

Posted 2024-11-21

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💎 Seniority level: Director, 7+ years

💸 Salary: 140000 - 170000 USD per year

🔍 Industry: Healthcare

🏢 Company: Garner Health

🗣️ Languages: English

⏳ Experience: 7+ years

Requirements:
  • Deep health plan design and benefits knowledge, including experience advising large employer clients.
  • 7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space.
  • A strong commercial focus with a desire to be measured by the retention and growth of your book of business.
  • Proven results of achieving retention and upsell targets year over year.
  • Excellent communication and presentation skills.
  • Ability to problem-solve in ambiguous situations.
  • Strong articulation of a vision and a desire to improve the healthcare system.
Responsibilities:
  • Own the process to retain and upsell some of Garner’s largest employer clients.
  • Collaborate with account managers to ensure Garner’s important clients have an excellent experience.
  • Become clients' trusted strategic partner on plan design, bending cost trends, and driving plan performance.
  • Work with clients to resolve strategic problems and ensure Garner delivers value.
  • Establish and manage important strategic broker and client relationships.
  • Monitor and anticipate the strategic needs of your book of business.
  • Monitor overall client health and execute strategic plans to address key account risks.
  • Collaborate with product, data, and technology teams to deliver customized reports demonstrating value.
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Related Jobs

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🔥 Strategic Accounts Director
Posted 2024-11-07

📍 US

🧭 Full-Time

💸 300000 USD per year

🔍 Healthcare technology/SaaS

🏢 Company: Inspiren

  • 10+ years in customer success, account management, or enterprise sales, preferably in healthcare technology/SaaS.
  • Proven track record managing large, multi-million dollar accounts.
  • Strong understanding of health tech adoption and client journey phases.
  • Experience collaborating with executive leaders on strategy.
  • Excellent communication, analytical, and relationship-building skills.

  • Drive growth and retention by managing strategic customer accounts.
  • Build trusted relationships with key executives and decision-makers.
  • Regularly evaluate and adjust account strategies to meet goals.
  • Lead quarterly business reviews and strategic roadmap planning.
  • Gather insights from customer data to enhance Inspiren product utilization.
  • Advocate for customer needs within Inspiren, promoting adoption and expansion.
  • Conduct in-person client meetings and site visits to strengthen partnerships.

LeadershipBusiness DevelopmentPeople ManagementCross-functional Team LeadershipStrategyBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
Apply

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