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HYPR

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🔥 Channel Operations Manager
Posted 2024-12-03

📍 U.S.

💸 80000 - 100000 USD per year

🔍 Cybersecurity

  • 2–4 years of experience in channel management, sales, business development, or sales/revenue operations.
  • Strong organizational and communication skills.
  • Proficiency in using Salesforce for managing sales and partner relationships.
  • Desire to expand knowledge in Salesforce's operational capabilities.
  • Resourceful problem-solver and self-starter in a fast-paced, collaborative environment.

  • Focus on key strategic channel partners aligned with HYPR’s goals.
  • Assess inbound activity from new potential partners and work with leadership for inclusion in the partner program.
  • Build and maintain relationships with channel partners through regular communication.
  • Serve as the liaison between partners and internal teams for go-to-market strategies.
  • Assist sales in measuring partner-focused efforts.
  • Collaborate on co-marketing campaigns and partner training.
  • Track partner performance using KPIs and support operational improvements.

Business DevelopmentCybersecuritySalesforceBusiness developmentCommunication SkillsCollaboration

Posted 2024-12-03
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🔥 Customer Success Manager
Posted 2024-11-27

📍 US

🧭 Full-Time

💸 110000 - 135000 USD per year

🔍 Identity security

  • Bachelor's degree and 3-5 years of experience in a customer-facing role like Customer Success, Customer Support, or Account Management.
  • Strong verbal and written communication skills with excellent presentation capabilities.
  • Confident, high energy, self-motivated team player.
  • Experience working with senior and executive level customer contacts.
  • Ability to excel in a fast-paced environment with excellent multitasking and project management skills.
  • Understanding of Internet and web applications with a desire to learn new technologies.
  • Ability to articulate and educate clients on HYPR technologies.
  • Proven understanding of SaaS; prior experience preferred.
  • Well-organized with high attention to detail and prioritization skills.
  • Experience with CS software and Salesforce is a plus.

  • Build relationships with assigned customers and help them with issues while maintaining a positive attitude.
  • Provide proactive strategy with customer accounts.
  • Ensure customers leverage HYPR effectively to find value in services.
  • Educate customers on HYPR products and their benefits.
  • Collaborate with Sales, Support, Billing, Product, and Technical teams for an exceptional customer experience.
  • Capture customer feedback for Product Management and Development.
  • Manage time efficiently for customer satisfaction, account renewal, and growth.
  • Share best practices to improve team processes.
  • Maintain account retention and drive upgrade revenue.

Project ManagementSalesforceStrategyCommunication SkillsAttention to detailPresentation skillsMultitasking

Posted 2024-11-27
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