Headway

Headway is a technology company focused on innovative security software solutions, aiming to protect digital assets and enhance cyber resilience. With a commitment to excellence, Headway seeks to expand its team by hiring a Senior Security Software Engineer.

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🔥 Director of Privacy Compliance

Posted 2024-11-20

📍 United States

🧭 Full-Time

💸 168000 - 210000 USD per year

🔍 Health-tech / Mental Healthcare

8+ years of experience in privacy compliance or healthcare-related operations, legal, auditing, consulting, or equivalent.
Deep knowledge of privacy laws, payer requirements, and healthcare regulations.
Proven experience in developing compliance frameworks and leading privacy initiatives.
Ability to work in a high-paced environment and adapt to changing priorities.
Strong skills in engaging, inspiring, and building credibility across all levels.
Ability to translate complex regulatory requirements into actionable items.
Exceptional communication, organizational, project management, and prioritization skills.
Certification in relevant areas such as Healthcare Compliance (CHC) or Healthcare Privacy Compliance (CHPC).

Collaborate with the Security & Privacy teams to ensure operational alignment between security and privacy programs.
Partner with stakeholders to identify, document, and mitigate privacy risks.
Support product and vendor relationships by evaluating and mitigating privacy risks.
Provide guidance on privacy compliance matters to ensure adherence to regulations.
Manage privacy incidents and communications with oversight agencies.
Develop and lead strategic role-specific trainings.
Drive cross-functional communication and training on privacy policies and obligations.
Manage data subject requests related to privacy inquiries.
Contribute to security and privacy audits.
Continuously improve privacy and security practices and policies.

LeadershipProject ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationCompliance

Posted 2024-11-20

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🔥 Growth Marketing Lead, Referrals

Posted 2024-11-15

📍 US

🧭 Full-Time

💸 108000 - 135000 USD per year

🔍 Mental healthcare

4-6+ years of experience as a growth marketer or operator in high-growth environments.
Empathetic, customer-centric approach focusing on customer experience.
Data-driven mindset with a passion for deriving insights from numbers.
Ability to thrive in fast-paced, high-growth startup environments.
Proven track record of setting targets and developing strategies to meet them.
Experience working with cross-functional teams.
Experience with referral programs, B2B, and/or marketplaces (a plus).

Design and launch new experiments to extend the referral program.
Work with a dynamic cross-functional team to create new product features.
Optimize existing channel tactics to achieve channel goals.
Leverage customer and data insights for new segmentation strategies.
Develop user engagement strategies across segments and cohorts.
Track and analyze program performance for optimization.

LeadershipBusiness DevelopmentData AnalysisCross-functional Team LeadershipStrategyBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-15

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🔥 Senior Product Manager, Internal Tools

Posted 2024-11-14

📍 US

🧭 Full-Time

🔍 Mental health care technology

5+ years of product management experience building internal tools, data platforms, or internal infrastructure.
Experience in being a platform PM and discussing technical concepts with teams.
Ability to bridge communication between technical and non-technical teams.
Proven skills in data analysis, goal definition, and team leadership.

Develop a vision and strategy for the internal tools team to support growth.
Translate requirements into features to drive operational efficiency.
Leverage AI and machine learning for workflow optimization.
Create feedback loops with internal teams to align tools with evolving needs.
Facilitate tool rollout with training and documentation.

Machine LearningProduct ManagementStrategyDocumentation

Posted 2024-11-14

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🔥 Manager, Provider Onboarding (B2C)

Posted 2024-11-14

📍 US

🧭 Full-Time

💸 160000 - 190000 USD per year

🔍 Mental healthcare technology

7+ years of work experience, including 2+ years in a management role.
Experience working in consulting or in customer onboarding at a high-growth startup.
Proficient in data analysis and defining clear goals.
Ability to break down complex problems into manageable tasks.
Experience collaborating directly with product teams on feature implementation.
Success in fast-paced, dynamic environments managing multiple initiatives.

Define the onboarding and time-to-value period for customers.
Oversee handoffs between onboarding, sales, and customer success teams.
Utilize rapid experimentation to enhance the onboarding process.
Translate new business objectives into effective onboarding methods.
Maintain and develop an onboarding playbook.
Manage a team of 2-4 and assess further growth needs.
Audit and implement optimal onboarding infrastructure.
Establish engagement structures with cross-functional teams to achieve onboarding goals.

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-14

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🔥 Fullstack Software Engineer

Posted 2024-11-14

📍 US

🧭 Full-Time

💸 140000 - 238000 USD per year

🔍 Mental Health Care

Experience working across the stack on modern web applications.
Strong understanding of at least one programming language and comfortability with others.
Ability to shape work to achieve company and team goals.
Flexibility to engage in new technical and non-technical areas as projects evolve.
A commitment to team collaboration and the growth of peers.

Grow the network of therapists through effective referral programs and SEO optimization.
Streamline therapist onboarding by building efficient credentialing tools.
Create a comprehensive practice management system for therapists to handle patient interactions.
Enhance the patient search and matching system to improve user experience.

AWSPythonKafkaSoftware ArchitectureTypeScriptStrategyFastAPIPostgresRedisReactSparkSEO

Posted 2024-11-14

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🔥 Backend Software Engineer

Posted 2024-11-14

📍 United States

🧭 Full-Time

💸 140000 - 238000 USD per year

🔍 Mental Healthcare

For all engineers: Experience in business-supporting systems and web applications.
Strong understanding of one programming language and familiarity with others.
Ability to achieve team goals and adapt to new challenges.
For Senior Engineers: Experience in software architecture and leading engineering teams.

Financial Processing and Bookkeeping: Develop accurate financial systems for independent providers.
Claims Management and Insurance Processing: Ensure manageable insurance operations and process claims efficiently.
Internal Tooling Platform: Build quality tools for non-technical teams across various operations.
Therapist practice management: Create a platform for therapists to manage patient interactions.
Patient search and matching: Enhance the therapist search experience for patients.

AWSPythonKafkaSoftware ArchitectureStrategyFastAPIPostgresRedisReactSpark

Posted 2024-11-14

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🔥 Senior Application Security Engineer

Posted 2024-11-07

📍 US

🧭 Full-Time

💸 188000 - 230000 USD per year

🔍 Mental healthcare technology

5+ years experience in security and/or software engineering roles with a focus on security-related projects.
Strong cross-functional collaboration skills.
Technical experience in building secure platforms and products.
Ability to tackle ambiguous problems in a fast-paced environment.
Drive innovation in security and privacy technologies.

Partner with Product and Engineering teams to implement secure features and conduct security reviews.
Develop and improve automated tooling for application security.
Define and build application guardrails for secure development.
Assist in ongoing security operations including incident response and vulnerability management.

AWSPythonKafkaTypeScriptFastAPIPostgresProduct designRedisReactSpark

Posted 2024-11-07

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🔥 Data Engineer

Posted 2024-11-07

📍 United States

🧭 Full-Time

💸 163500 USD per year

🔍 Mental healthcare technology

3+ years of experience in a data engineering role building products, preferably in a fast-paced environment.
Solid foundations in Python and SQL.
Experience with Spark, PySpark, DBT, Snowflake, and Airflow.
Knowledge of visualization tools like Metabase and Jupyter Notebooks.
Skills in simplifying data and expressing information effectively.
Empathy and self-motivation towards addressing mental health care access and affordability.

Collaborate on the design and improvements of the data infrastructure.
Partner with product and engineering teams to advocate best practices.
Create data pipelines that integrate various data sources for business insights.
Develop real-time data pipelines in conjunction with the Data Science team.

PythonSQLSnowflakeAirflowData engineeringSparkCollaboration

Posted 2024-11-07

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🔥 Customer Experience Senior Program Manager

Posted 2024-11-07

📍 New York City metropolitan area, United States

💸 152000 - 190000 USD per year

🔍 Mental Healthcare

You've worked in a CX environment for 6+ years and have a strong understanding of metrics and processes.
Deep passion for customer experience with a proven track record of driving innovation in a fast-paced tech environment.
Ability to analyze complex business challenges and develop strategic, high-impact solutions.
Expertise in gathering and analyzing data, extracting insights, and communicating them effectively.
Skilled in tailoring communication for senior leaders and influencing key decision-makers.
Demonstrated ability to prioritize and structure projects for maximum organizational impact.

Own end-to-end Customer Journey and be the voice of the customer at Headway.
Build and coach a high-performing team that creates operationally excellent processes and drives innovative solutions.
Implement a robust performance management system for your team.
Lead initiatives that prioritize customer satisfaction, loyalty, and operational efficiency.
Own and nurture relationships with senior stakeholders to support informed decision-making.
Support cross-functional initiatives to solve complex problems for patients and providers.
Drive timely execution of key initiatives, balancing resources and competing priorities.
Collaborate closely with other CX leaders to optimize performance, processes, and tools.

LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07

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🔥 Associate Data Analyst (NY Based)

Posted 2024-11-06

📍 USA

🧭 Full-Time

💸 125000 USD per year

🔍 Mental healthcare

1-3 years of full-time experience using data to derive insights and support decision making.
Proficient in SQL, developing data models, and experience with BI tools like Metabase or Looker.
Ability to build relationships and willingness to undertake varied tasks.
Curiosity and analytical follow-through, with a self-starter mentality and motivation for the mission.

Become a trusted strategic partner to the payer team and help define analytics requirements.
Facilitate data transfers to comply with contract SLA measurement requirements.
Work closely with stakeholders to enhance the reporting infrastructure and develop new metrics.
Tell compelling stories through data to non-technical audiences.

PythonSQLData AnalysisSnowflakeData analysisAnalytical SkillsCollaboration

Posted 2024-11-06

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Headway

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