Whatnot

👥 251-500💰 $260.0m Series D on 2022-07-21Internet Marketplace E-Commerce Information Technology Trading Platform Collectibles💼 Private Company

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Whatnot is a Los Angeles-based startup that operates as a marketplace for avid collectors to buy and sell authentic collectible items. Founded in 2019, the company provides a platform where enthusiasts can connect over shared interests. Whatnot currently employs 251-500 people and primarily utilizes various technologies such as Domain Not Resolving, LetsEncrypt, Amazon, and Cloudflare Hosting.

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Jobs at this company:

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🔥 Senior Manager, IT Systems & Operations

Posted 2024-12-01

📍 US, UK, Ireland, Poland, Germany

🧭 Full-Time

💸 210000 - 230000 USD per year

🔍 Ecommerce, livestream shopping

8+ years of experience as an IT professional.
4+ years of experience in an IT leadership role.
Proven track record of managing, coaching, and developing IT teams.
Experience building and scaling IT processes with automation.
Robust understanding of IT systems and operations processes.
Experience with remote team collaboration tools and applications.
Strong knowledge of MDM best practices and hands-on experience with devices.
Strong relationship building and communication skills.
Solid understanding of security and access management principles.
Basic understanding of key enterprise applications is beneficial.
Ability to provide hands-on support and manage multiple projects.

Lead, mentor, and grow a high performing and distributed team of IT professionals.
Develop and promote IT standard operating procedures and runbooks, as well as key metrics and incident management.
Select, implement and maintain tools for IT operations efficiencies while solving impactful opportunities for automation.
Engage stakeholders to understand needs and securely implement corporate applications.
Manage hardware inventory, installation of cloud-based applications, and ensure balance of hardware & licenses.
Ensure compliance with security standards and future-proof integrations.
Maintain reliable operation of computer systems and collaboration tools.
Implement data protection and disaster recovery processes.
Build and report on team OKRs and roadmaps.
Champion IT internal customer service.

LeadershipSalesforceJiraStrategyAzureCommunication SkillsCollaborationProblem SolvingCustomer serviceWritten communicationComplianceCoaching

Posted 2024-12-01

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🔥 Vendor Management Specialist

Posted 2024-11-15

📍 US, Canada, UK, Ireland, Germany

🧭 Full-Time

💸 75000 - 85000 USD per year

🔍 Ecommerce

Experience in operations, sales, or service in a high-paced ecommerce environment preferred.
Minimum 2+ years of diverse experience in scalable operations.
Experience managing external (3rd party vendor partners) stakeholders.
Excellent communication and strong cross-functional collaboration skills.
Ability to shift priorities while maintaining organization and control.
Strong analytical skills and metrics-driven operations.
Experience in project management and managing strategic projects.

Manage the day-to-day performance of BPO partners.
Identify root causes and solutions for performance dips.
Maintain relationships with BPO and internal stakeholders.
Hold partners accountable for metric goals in their statement of work.
Support and lead initiatives for support and trust & safety programs.
Identify trends to improve products, optimize processes, and enhance customer satisfaction.
Communicate monthly/quarterly initiatives' progress to partners and adjust plans based on feedback.
Work cross-functionally with various stakeholders.

LeadershipProject ManagementData AnalysisCross-functional Team LeadershipOperations ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-15

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🔥 Director, G&A Recruiting

Posted 2024-10-05

📍 US, UK, Ireland, Poland, Germany

🧭 Full-Time

💸 $200,000 - $285,000 per year

🔍 Ecommerce and live auctions

Proven experience recruiting for G&A roles and managing a recruiting team.
Experience in identifying and evaluating candidates across various functions.
Passion for building foundational hiring processes and principles.
Ability to give direct feedback and empower team members.
Comfort with fast-paced, high-responsibility environments.
Strong champion of diversity hiring and inclusive interview practices.
Prioritize providing a human experience for candidates during the hiring process.
Data-focused with tracking pipeline health.

Act as the subject matter authority on G&A recruiting across various functions.
Identify passionate candidates and run key recruitment roles to stay engaged in the work.
Empower the team to develop new sources of talent beyond traditional methods.
Drive the team to manage multiple open roles efficiently.
Oversee the development of job postings, hiring plans, and rubrics.
Lead initiatives that promote diversity and inclusivity in the hiring process.
Analyze candidate processes and present solutions to improve hiring.
Cultivate relationships with candidates and community groups.

LeadershipPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-05

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🔥 Senior Software Engineer - China

Posted 2024-09-24

📍 US, Canada, UK, Ireland, Germany

🔍 E-commerce

3+ years of software development experience.
Experience building E-commerce products.
A bachelor’s degree in Computer Science, a related field, or equivalent work experience.
Experience building scalable systems (we primarily use Python, Elixir, JavaScript).
Excellent product instincts. You first think about users rather than the best technical solution.
Proven track record of delivering user-facing features. You are known for shipping products and features lightning-fast.
Experience working across the stack is nice to have, but not required.
Good communication skills in both written and verbal English.

Growth engineers at Whatnot are responsible for expanding our new user funnel across buyers and sellers to accelerate the rapid growth of our marketplace.
We focus on the full funnel, developing opportunities to grow traffic across multiple channels while also creating delightful new user experiences to activate and retain buyers and sellers for the long term.
In this role, you will build out our core Incentivized buyer growth strategy, including gamified incentives and offer experiences to continue to accelerate Whatnot’s rapid growth.
As a lead engineer, you will design and implement our core incentive management system from the ground up.
You will have big ownership and velocity in order to significantly impact the company top-line metrics.

Software DevelopmentJavascriptJavaScriptCommunication Skills

Posted 2024-09-24

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🔥 Software Engineer, Infrastructure

Posted 2024-07-19

📍 US, Canada, UK, Ireland, Germany

🧭 Full-Time

💸 185000 - 245000 USD per year

🔍 Ecommerce

5+ years of infrastructure engineering experience, building scalable systems that can handle millions of users.
Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
Previous experience at a hyper-growth startup.
Prior experience in a public cloud environment (AWS, GCP) using Kubernetes, Docker, and/or Terraform.
Expert knowledge of various CI/CD workflows.
Exceptional coding skills with the ability to ship new products quickly, primarily using Python, Elixir, and JavaScript.
Excellent communication and writing skills.

Ensuring availability, performance, security, and scalability of production systems.
Work with the engineering team to get services deployed across different environments.
Scale for capacity and traffic spikes of 20x normal load during high-volume events.
Providing recommendations for architecture and process improvements.
Maintain an efficient CI/CD pipeline to help developers ship the software faster and safer in a structured environment.

AWSDockerKubernetesTerraform

Posted 2024-07-19

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Whatnot

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