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Hourly, Inc.

Hourly, Inc. is a company focused on delivering exceptional service and solutions, currently seeking to expand its team with key positions, including Customer Success Manager, Product Owner, and Territory Sales Manager.

Related companies:

🏢 Symmetrio
🏢 Helios
🏢 PriceSpider

Jobs at this company:

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🔥 Territory Sales Manager
Posted 2024-10-15

📍 United States

💸 $200,000 - $400,000 per year

🔍 Payroll software

  • Bachelor's degree in Business Administration, Finance, Marketing or a related field required.
  • 2+ years of insurance carrier, wholesale or retail agency experience in customer service, sales or similar roles.
  • Knowledge of workers’ comp is required.
  • Strong understanding of payroll and finance processes, regulations, and compliance requirements.
  • Exceptional communication, presentation, and negotiation skills.
  • Ability to work independently, manage multiple priorities, and meet tight deadlines.
  • Proficient in Microsoft Office Suite.
  • Upholds ethical and professional standards at all times.

  • Develop and maintain effective relationships with prospective and existing clients.
  • Conduct regular sales calls, presentations, and demos to promote Hourly's payroll software solutions to potential customers.
  • Identify and pursue new business opportunities through targeted outreach campaigns, lead-generation activities, and referrals.
  • Collaborate with cross-functional teams to develop and execute effective marketing strategies, promotions, and campaigns.
  • Prepare and deliver detailed proposals and contracts that meet client needs and regulatory requirements.
  • Monitor customer satisfaction levels and respond quickly to customer inquiries, concerns, and complaints.

Business DevelopmentData AnalysisBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelPresentation skills

Posted 2024-10-15
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🔥 Product Owner
Posted 2024-10-15

📍 Colombia

🔍 Insurtech and payroll software

  • 5+ years of experience in product management in the software industry.
  • Proven track record of delivering successful software products.
  • Strong understanding of software development lifecycles and processes.
  • Excellent analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Ability to prioritize and manage multiple projects simultaneously.

  • Develop and execute product strategies that align with the company's overall business objectives.
  • Manage the entire product development lifecycle, from ideation to launch.
  • Collect and analyze customer feedback to inform product development decisions.
  • Work closely with cross-functional teams, including engineering, design, sales, and marketing to ensure product success.
  • Collaborate with engineering teams to prioritize product features and drive the product roadmap.
  • Monitor competitive landscape and market trends to inform product decisions.
  • Define and monitor key performance metrics to measure product success.

LeadershipProject ManagementSoftware DevelopmentAgileData AnalysisPeople ManagementProduct ManagementSCRUMCross-functional Team LeadershipStrategyData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-15
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🔥 Customer Success Manager
Posted 2024-09-20

📍 United States

🧭 Full-Time

🔍 Payroll and workers' compensation

  • GED equivalent mandatory, Bachelor's degree preferred.
  • Minimum 3 years of experience in customer service or client interfacing.
  • Strong computer skills, including proficiency in Microsoft Office and Excel.
  • Experience in payroll and/or call center environments is required.
  • Completion of or interest in CPP, FPC, APA, and/or SHRM-CP certifications.
  • Excellent communication and interpersonal skills to build client rapport.
  • Strong problem-solving and analytical capabilities.

  • Timely responsiveness and proactive follow-up with clients.
  • Troubleshoot and problem-solve client issues using various resources.
  • Provide professional communication and progress updates to stakeholders.
  • Guide clients on payroll and workers' compensation audit best practices.
  • Implement and optimize client product setups.

Problem SolvingCustomer service

Posted 2024-09-20
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