PTW

PTW is a global service provider established in 1994, specializing in Quality Assurance, Engineering, Voice & Audio Production, Localization, Translation, and Customer Support. With over 20 years of experience and a presence in 11 countries, PTW is dedicated to supporting its clients' businesses while fostering a people-focused, innovative work environment.

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🏢 PTW

👥 1001-5000 Computer Games

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🏢 Patrianna

👥 51-100 Product Design Gamification Gaming Information Technology

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🏢 Testronic

👥 251-500 Compliance Test and Measurement Media and Entertainment Quality Assurance Software

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🔥 Part-Time German Player Support

Posted 2024-11-30

📍 Poland

🧭 Part-Time

🔍 Gaming

Fluency in German and English, particularly in reading and writing.
Excellent attention to detail and strong communication skills.
Knowledge of computers and an ability to work collaboratively within a multilingual team.
A logical, methodical approach with good analytical and problem-solving skills.
Patience, perseverance, and good concentration are required.
Experience in playing console and/or PC gaming is advantageous.
Comfort with discussing technical faults/issues related to game consoles/PCs.

Ensuring customers' queries are answered with the aim of a first-time resolution, with attention to detail, care, and professionalism.
Responding to queries within agreed response times while maintaining confidentiality.
Resolving technical issues raised by customers through fault-finding analysis and providing appropriate solutions.
Maintaining a dedicated service focused on exceptional responses and outstanding quality.
Collaborating with colleagues to identify trends in customer queries.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-30

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🔥 Part-Time Italian Player Support

Posted 2024-11-30

📍 Poland

🧭 Part-Time

🔍 Gaming

Fluency in Italian and English, particularly in reading and writing.
Excellent attention to detail and strong communication skills.
Knowledge of computers and gaming experience is advantageous.
Self-motivated with a proactive attitude.
Ability to work collaboratively within a multilingual team.
Analytical and problem-solving skills.
Experience with technical issues in game consoles/PCs.
Comfortable with a home office setup including a webcam and headset.

Ensuring customers' queries are answered with the aim of first-time resolution.
Responses must be provided with attention to detail, care, and professionalism.
Queries should be responded to within agreed response times.
Resolving technical issues from customers mainly via live chat.
Although primarily non-voice communications, communication via phone may be required.
Maintaining a dedicated service focused on exceptional responses and quality.
Collaborating with colleagues to identify trends in customer queries.

Game DesignGame DevelopmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-30

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🔥 Linguist/Translator - English to Filipino

Posted 2024-11-28

📍 Philippines

🔍 Video games

Must have at least one to experience in the translation industry (English to Filipino).
Video games specific experience is welcome.
Proven use of Filipino language in a professional environment.
Excellent knowledge of business software applications (e.g., Microsoft Office).
Ideally knowledge of MemoQ.
Ideally experience with TMS software (Plunet/XTRF).
Requires clear and effective verbal and written communication skills.
Demonstrates proactivity, good organization, and problem-solving skills.
Keeps a positive attitude.

Create or help create glossaries and style guides following client guidelines.
Create or help create characterization documents.
Carry out translation work according to provided guidelines, including First Party terminology.
Perform revision work following client guidelines, including First Party terminology.
Meet outlined deadlines and industry standard productivity figures.
Provide linguistic feedback for externally carried out work.
Work as part of a larger team of translators or revisers.

Posted 2024-11-28

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🔥 Lead Designer

Posted 2024-11-28

📍 Romania

🔍 Gaming and digital services

Proven experience in game design, with at least 5 years in a leadership role.
Strong portfolio showcasing design work across various platforms (console, PC, mobile).
Expertise in using design tools such as Adobe Creative Suite, Unity, or Unreal Engine.
Deep understanding of user experience principles and game mechanics.
Exceptional communication skills with the ability to articulate design concepts clearly to stakeholders.
Strong analytical skills to assess player engagement and game performance metrics.
Passionate about gaming with a keen interest in current trends and innovations.
Ability to handle multiple projects and deadlines in a fast-paced environment.

Lead and inspire a team of designers, fostering a collaborative and innovative culture.
Develop and execute the overall design vision for projects, ensuring alignment with product objectives and target audiences.
Create high-quality visual assets, including character designs, environments, and UI elements that enhance gameplay.
Direct the design process, providing guidance and mentorship to junior designers.
Work closely with product managers, programmers, and artists to ensure a cohesive development process.
Conduct regular design reviews, providing constructive feedback to enhance quality and creativity.
Stay updated with industry trends and best practices to continuously improve design processes and outcomes.
Analyze player feedback and metrics to iteratively improve game design and user experience.

LeadershipAdobe Creative SuiteGame DesignGame DevelopmentUnreal engineCommunication SkillsAnalytical Skills

Posted 2024-11-28

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🔥 Italian Player Support

Posted 2024-11-22

📍 Romania

🧭 Full-Time

🔍 Gaming

Fluency in Italian and English, particularly in reading and writing.
Excellent attention to detail and strong communication skills.
Knowledge of computers and gaming, with a proactive and self-motivated attitude.
Analytical and problem-solving skills.
Patient, perseverant, with good concentration.
Comfortable discussing technical faults relating to game consoles and PCs.
Ability to attend full-time training for two weeks.
PC specifications including internet speed, RAM, operating system, processor, display, and accessories.

Ensuring customers' queries are answered with the aim of a first-time resolution and attention to detail.
Responding to queries within agreed response times and providing solutions while respecting confidentiality.
Resolving technical issues via live chat and possibly via telephone callbacks.
Maintaining an exceptional quality of service and responding to customer communication with care.
Collaborating with colleagues to identify trends in customer queries.

Data AnalysisGame DesignGame DevelopmentData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communication

Posted 2024-11-22

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🔥 French Player Support

Posted 2024-11-22

📍 Romania

🧭 Full-Time

🔍 Gaming

Fluency in French and English, particularly in reading and writing.
Excellent attention to detail and strong communication skills.
Knowledge of computers and experience with consoles or PC gaming is advantageous.
Ability to discuss technical issues related to game consoles/PCs.
Sufficient PC setup in line with specified requirements.

Ensuring customers' queries are answered with the aim of a first-time resolution.
Responding to queries within agreed times while maintaining customer confidentiality.
Resolving technical issues primarily via live chat and communication through telephone as needed.
Maintaining a high standard of service quality and collaborating with global colleagues to identify trends.

Data AnalysisGame DevelopmentJavaJavascriptJavaScriptData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailWritten communication

Posted 2024-11-22

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🔥 German Player Support

Posted 2024-11-22

📍 Romania

🧭 Full-Time

🔍 Gaming

Fluency in German and English, particularly in reading and writing.
Excellent attention to detail and strong communication skills.
Knowledge of computers and a self-motivated, proactive attitude.
Logical, methodical approach with analytical and problem-solving skills.
Patience, perseverance, and good concentration with observation skills.
Experience in playing consoles and/or PC gaming is advantageous.
Comfortable discussing technical faults/issues regarding game consoles/PCs.
Ability to attend two weeks of full-time training.

Ensuring customers' queries are answered with the aim of a first-time resolution.
Providing responses with excellent attention to detail, care, and professionalism.
Responding to queries within agreed response times and prioritizing customer solutions.
Resolving technical issues raised by customers, primarily through live chat, and conducting fault-finding analysis.
Communicating with customers via telephone as needed.
Maintaining a world-class service focused on exceptional responses and quality.
Collaborating with colleagues to identify trends in customer queries.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-22

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🔥 Lead Software Engineer

Posted 2024-11-22

📍 Romania

🧭 Full-Time

🔍 Gaming industry

Bachelor’s degree in Computer Science or related field.
At least 4 years of experience as a Programmer/Software Engineer in the gaming industry or equivalent combination of education and practical work experience.
Experience in Programming/Software Design on at least 1 shipping game product from beginning to end.
Prior management/leadership training and/or experience.

Establish a collaborative relationship with the Director of Technology, team programmers, and Producer.
Provide leadership and technical guidance to Software Engineers on the development team.
Engage in game programming design processes.
Maintain communication with other disciplines (Art, Design, Audio) regarding their impact on programming.
Write and debug core engine and game code.
Develop advanced tools and utilities to support projects.
Identify and resolve potential problem areas proactively.
Assist less experienced Software Engineers as needed.
Estimate time requirements for tasks accurately.
Advise on technical feasibility and ensure alignment of project design with platform requirements.
Create and manage the Technical Design Document (TDD), detailing project modules and their connections.
Work with the Lead Artist to set up a directory structure for team collaboration and archiving.
Keep the Producer informed of changes to the work schedule, resource needs, and any issues affecting team dynamics.
Plan and coordinate programming resources under the Producer's guidance to ensure efficient workflow.

LeadershipGame DevelopmentCollaborationDocumentation

Posted 2024-11-22

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🔥 Animation and Tech Art Talent Pool

Posted 2024-11-20

📍 United States

🔍 Gaming services

A strong portfolio showcasing animation and/or technical art skills.
Proficiency in industry-standard animation software (e.g., Maya, Blender, 3ds Max).
Solid understanding of animation principles and character rigging.
Experience with game engines (e.g., Unity, Unreal Engine).
Familiarity with technical art processes including shading, lighting, texturing, and optimization.
Ability to collaborate effectively with cross-functional teams.
Strong communication skills and willingness to accept feedback.
Passion for the gaming industry and interest in emerging technologies.

Collaborate on various stages of project development from ideation to completion.
Contribute expertise in areas such as engineering, art, design, and production.

Game DevelopmentBlenderUnreal engineCommunication SkillsCollaboration

Posted 2024-11-20

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🔥 Team Leader - Player Support

Posted 2024-11-17

📍 United States

🔍 Gaming services

Previous Supervisory/Team Leader/Manager experience preferably within an outsourced or contact centre environment.
Proven track record of exceeding targets through building strong client relationships.
Excellent presentation, verbal, written, communication and interpersonal skills.
Self-motivated with the ability to forecast campaign opportunities.
Must possess confidence, enthusiasm, and energy.
Well-organized with attention to detail.
Be a fantastic advocate for the brand.

Responsible for the delivery of assigned department SLAs, ensuring compliance and efficiency targets are met or exceeded.
Manage agent and team performance versus KPIs and targets.
Provide guidance, coaching feedback, and development plans for the team.
Oversee the full people management cycle of the team.
Work proactively with stakeholders to maintain compliance and performance.
Analyze campaign data with other Team Leaders and identify key areas for development.

People ManagementCustomer serviceAttention to detailComplianceCoaching

Posted 2024-11-17

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PTW

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