PTW

PTW is a global service provider established in 1994, specializing in Quality Assurance, Engineering, Voice & Audio Production, Localization, Translation, and Customer Support. With over 20 years of experience and a presence in 11 countries, PTW is dedicated to supporting its clients' businesses while fostering a people-focused, innovative work environment.

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🏒 Keywords Studios
πŸ’° Post-IPO Equity 7 months agoπŸ«‚ Last layoff over 1 year agoAudioVideo GamesDigital MediaContent
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Jobs at this company:

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πŸ“ United Kingdom, Poland, Romania, Portugal

🧭 Contract

πŸ” Games industry

  • Minimum High School diploma.
  • 4-year degree at an accredited university preferred.
  • Fluent or near-fluent in English.
  • Business-level Japanese.
  • Experience with mobile and online games professionally or personally.
  • Strong writing ability in English and Japanese.

  • Provides translation of customer facing in-game notifications, social media posts, and more.
  • Helps communicate game bugs, customer issues, and community feedback to teams in Japan.
  • Provides translation and coordination for communication between Japan staff and US staff.
  • Translates news announcements, special reports, troubleshooting tickets, player reports, records and other documentation.
  • Utilizes company tools to provide both direct and indirect support to customers.

DocumentationCustomer support

Posted 1 day ago
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πŸ“ Poland, United Kingdom, Romania, Portugal

🧭 Contract

πŸ” Gaming

  • Native level fluency in German & English, particularly in reading & writing.
  • Previous experience in a customer care role is preferred (contact center a plus but not essential).
  • Ability to analyze and resolve technical customer service issues while focusing on providing a positive customer experience.
  • Self-motivated with a proactive attitude and ability to work collaboratively in a multilingual team.
  • Excellent PC/Computer literacy and knowledge.
  • An interest in and an understanding of gaming, especially MMO games.

  • Receive incoming reports from players and gather evidence for investigation.
  • Answer technical questions and review chat logs while ensuring company policies are followed.
  • Communicate effectively while working in a dynamic team to provide excellent customer care.
  • Maintain high service standards with exceptional response and communication quality.
  • Collaborate with colleagues to identify trends in customer queries.

Analytical SkillsProblem SolvingFluency in EnglishTroubleshootingTechnical supportCustomer support

Posted 1 day ago
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πŸ“ Canada

πŸ” Video game audio production

  • Substantial experience in game sound design with key roles in major shipped projects.
  • Advanced knowledge in sound creation and proficiency using a DAW (Reaper or Pro Tools).
  • Good understanding of audio pipeline and experience in advanced integration tasks in at least one game engine (UE5 preferred).
  • Proficient with collaboration tools like Confluence, Jira, and Trello.
  • Proficient with source control systems such as Git, SVN, Perforce.
  • Strong communication skills.
  • Experience in supporting and mentoring team members.
  • Ability to work closely with other disciplines to improve workflows.

  • Design and edit high-quality sound assets for video games, trailers, and visual media.
  • Design audio systems using middleware and game engines.
  • Lead project planning and organization for sound design.
  • Integrate sound assets into audio middleware and game engines.
  • Sync and mix audio for linear media.
  • Test and fix audio-related bugs.
  • Understand basic audio scripting and workflow improvement.
  • Collaborate with team members and external partners.
  • Contribute to documentation and project tracking.
  • Provide mentorship and coaching to team members.
Posted 4 days ago
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πŸ“ Brazil

πŸ” Video Games

  • BA in Art Media, graphic design, or equivalent relevant experience.
  • Previous experience in AAA/Indie/PC games or a strong passion for the gaming industry.
  • Strong understanding of creative briefs and ability to balance context, timescales, and constraints.
  • Skills in Maya and proficient in 2D/3D animation techniques.
  • Ability to create facial expressions and animations with blendshapes.
  • Strong collaborative attitude and openness to feedback.

  • Work closely with the team to create skilled animation with strong acting, story-driven performances, and convincing motion.
  • Bring worlds and characters to life through thoughtful animation.
  • Animate a variety of subjects, considering movement intention and character behavior.

Adobe After EffectsAdobe IllustratorAdobe PhotoshopFlashUnity3D

Posted 6 days ago
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πŸ“ Europa

🧭 Freelance

πŸ” Gaming industry

  • Fluency in European Portuguese or Brazilian Portuguese.
  • Conversational English.
  • Strong cultural understanding of the language you are applying for.
  • Computer literacy – particularly with Excel.
  • Robust Internet research skills.
  • Excellent attention to detail.
  • Previous experience with using different software, applications, and websites.
  • Ability to communicate clearly and concisely and collaborate within project teams.
  • Candidate must be located within Europe.

  • Collaborate with a global project team.
  • Identify and correct spelling, grammar, punctuation, and other language errors.
  • Ensure adherence to console manufacturer guidelines.
  • Log details of errors and issues, providing improvement suggestions.
  • Ensure accurate translation within context and maintain consistency in terminology and imagery.
  • Identify missing or incorrect content and ensure proper display/format of dates, calendars, and characters.
  • Write reports on errors and bugs found and perform ad hoc translation.
  • Oversee the quality of your work, collaborate with the team, and contribute to the overall success of projects.

Attention to detail

Posted 8 days ago
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πŸ“ Europe

🧭 Contract

πŸ” Gaming

  • No experience required.
  • Fluency in Latin American Spanish.
  • Conversational proficiency in English.
  • Strong cultural understanding of the language being applied for.
  • Computer literacy – particularly with Excel.
  • Robust Internet research skills.
  • Excellent attention to detail.
  • Experience using different software, applications, and websites.
  • Ability to communicate clearly and concisely and collaborate within project teams.
  • Candidate must be located within Europe.

  • Collaborate with a global project team.
  • Identify and correct spelling, grammar, punctuation, and other language errors.
  • Ensure adherence to console manufacturer guidelines.
  • Log details of errors and issues, providing improvement suggestions.
  • Ensure accurate translation within context and maintain consistency in terminology and imagery.
  • Identify missing or incorrect content and ensure proper display/format of dates, calendars, and characters.
  • Write reports on errors and bugs found and perform ad hoc translation.
  • Oversee the quality of your work, collaborate with the team, and contribute to the overall success of projects.

Attention to detailQuality Assurance

Posted 9 days ago
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πŸ“ Europe

🧭 Freelance

πŸ’Έ 7.23 EUR per hour

πŸ” Gaming

  • Fluency in Simplified Chinese and English.
  • Strong cultural understanding of the language you are applying for.
  • Computer literacy – particularly with Excel.
  • Robust Internet research skills.
  • Excellent attention to detail.
  • Previous experience with using different software, applications, and websites.
  • Ability to communicate clearly and concisely and collaborate within project teams.
  • Candidate must be located within Europe.

  • Collaborate with a global project team.
  • Identify and correct spelling, grammar, punctuation, and other language errors.
  • Ensure adherence to console manufacturer guidelines.
  • Log details of errors and issues, providing improvement suggestions.
  • Ensure accurate translation within context and maintain consistency in terminology and imagery.
  • Identify missing or incorrect content and ensure proper display/format of dates, calendars, and characters.
  • Write reports on errors and bugs found and perform ad hoc translation.
  • Oversee the quality of your work, collaborate with the team, and contribute to the overall success of projects.

Microsoft ExcelAttention to detailFluency in EnglishQuality Assurance

Posted 11 days ago
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πŸ“ United States, North America, Portugal, Spain, Romania, Poland, UK

🧭 Full-Time

πŸ” Video games services

  • 5-8 years of experience as a Community Manager in the gaming industry, with knowledge of regional markets.
  • 3+ years of experience in managing, mentoring, and coaching teams.
  • Understanding of various game genres and player personas.
  • Knowledge of community analytics, trends, and reporting.
  • Proven success in building and growing communities.
  • Experience in Outsourcing/BPO is a plus.
  • Strong presentation and communication skills.
  • Familiarity with social media and digital marketing technologies.

  • Accountable for the design and implementation of successful community teams and strategies to support client’s game needs.
  • Establish and track KPIs to evaluate performance and ROI.
  • Collaborate with peers to propose innovative solutions for enhancing player experiences.
  • Develop a Centre of Excellence for community management and lead best practices.
  • Track and analyze community performance, presenting regular reports.
  • Assist in creating case studies to support marketing efforts.
Posted 15 days ago
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πŸ“ Europe

🧭 Contract

πŸ’Έ 7.23 EUR per hour

πŸ” Gaming services

  • Fluency in Arabic and English.
  • Strong cultural understanding of the language you are applying for.
  • Computer literacy – particularly with Excel.
  • Robust Internet research skills.
  • Excellent attention to detail.
  • Previous experience with using different software, applications, and websites.
  • Ability to communicate clearly and concisely and collaborate within project teams.
  • Candidate must be located within Europe.

  • Collaborate with a global project team.
  • Identify and correct spelling, grammar, punctuation, and other language errors.
  • Ensure adherence to console manufacturer guidelines.
  • Log details of errors and issues, providing improvement suggestions.
  • Ensure accurate translation within context and maintain consistency in terminology and imagery.
  • Identify missing or incorrect content and ensure proper display/format of dates, calendars, and characters.
  • Write reports on errors and bugs found and perform ad hoc translation.
  • Oversee the quality of your work, collaborate with the team, and contribute to the overall success of projects.

Manual testingAttention to detailFluency in EnglishQuality Assurance

Posted 15 days ago
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πŸ“ Spain, Japan, Brazil, United Kingdom, United States

πŸ” Gaming services

  • 4+ years of recruitment experience.
  • At least 2 years recruiting AAA game developers.
  • Previous agency experience highly preferred.
  • Familiarity with co-development model.
  • Deep understanding of AAA game development pipelines and roles.
  • Proficiency with ATS platforms and sourcing tools.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Demonstrated success in meeting hiring targets in fast-paced environments.
  • Ability to handle multiple roles and priorities efficiently.

  • Manage the entire recruitment process for co-development roles.
  • Develop creative sourcing strategies for AAA talent across various roles.
  • Collaborate with internal teams and clients to define co-development needs.
  • Build teams supporting co-development business growth.
  • Maintain a robust talent pipeline for future opportunities.
  • Ensure a positive candidate experience aligned with company values.
  • Track and report recruitment metrics related to hiring goals.
  • Stay updated on trends in AAA game development and co-development.

Game Development

Posted 15 days ago
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