Revenue Operations Manager

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Requirements:

• 4-5 years of experience supporting pre and post-sale Commercial teams.
• Excellent relationship-building and stakeholder management skills to influence and build credibility with team members at all levels, including executives.
• Experience managing and optimizing CRMs (Salesforce, Hubspot, Zoho, etc.).
• Familiarity with tools like Gong, LinkedIn Sales Navigator, ZoomInfo, etc.
• Proficiency in Google Sheets, Google Slides, and Microsoft Excel.
• Clear and effective communication and thinking; experience presenting to senior leaders.
• Strong project management, prioritization, and execution skills.
• Data-driven mindset with the ability to understand, analyze, and derive insights from data to drive decision making.
• Ability to thrive in a fast-paced environment, navigate ambiguity, and a strong bias for action.
• Venture-backed, B2B SaaS startup experience.
• Willingness to travel domestically 2-4x per year for company-sponsored offsites.

Responsibilities:

• KPI & Performance Tracking: Measure team performance and conduct analysis to generate insights across Sales, Customer Success, Marketing, and Professional Services; collaborate cross-functionally to improve business performance.
• Sales Process Management: Ensure our sales methodologies are fully operationalized and embedded in how we sell. Establish best practices around prospecting, deal qualification, deal stage progression.
• Tech Stack Ownership: Manage GTM tech stack, including Hubspot, Gong, Showpad, ZoomInfo, LinkedIn, etc. Develop processes to monitor and improve the accuracy of data across all platforms and ensure optimal use of each tool.
• Operating Rhythm & Planning: Support commercial operations and planning efforts, including Quarterly Business Reviews, weekly team meetings, pipeline reviews, and budgeting process.
• Variable Compensation Management: Calculate commissions and bonuses for commercial teams; assist in the design and management of compensation plans.