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Sales Operations Manager

Posted 5 months agoViewed

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💎 Seniority level: Manager, 4+ years

📍 Location: Europe, APAC, Americas

🔍 Industry: Software/SaaS

⏳ Experience: 4+ years

🪄 Skills: Data AnalysisSalesforceStrategyAnalytical SkillsCollaborationCross-functional collaboration

Requirements:
  • 4+ years of experience in Sales Operations
  • Experience working for a high growth software/SaaS company
  • Track record of defining operational processes and collaborating with technology teams for successful implementation of projects
  • Experience with Salesforce lead flows
  • Exceptional communication and interpersonal skills
  • Technically savvy with Google Suite, Salesforce, Clari, Outreach, LinkedIn Sales Nav and LeadIQ
  • Ability to think strategically and translate business needs into actionable plans within a fast-paced environment
  • Comfortable and familiar with cross-functional collaboration
  • Energy, enthusiasm, and love of building
Responsibilities:
  • Manage and prioritize implementation of key projects including scoping of requirements, writing business requirement documents, collaborating with cross functional teams, and working alongside the business systems team to build, test and roll out new processes
  • Define and refine lead flow routing, and assist with processes around lead management and conversion
  • Assist with forecasting processes and pipeline analysis
  • Manage and maintain the sales technology stack, ensuring data integrity and system efficiency
  • Help build segmentation models, design territories and document account engagement models
  • Optimize the sales process, ensuring smooth deal flow from lead generation to deal closure
  • Identify and implement continuous process improvements to enhance productivity and performance
  • Assist in fiscal year planning cycle
  • Cultivate strong relationships with key stakeholders across various GTM departments
  • Own data quality, integrity, standardization, and controls that ensure accurate reporting and forecasting
  • Analyze data to identify trends and areas of opportunity
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