Sales Operations Manager

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Requirements:

• Minimum of 2 years of experience in sales operations.
• Deep knowledge and experience with Salesforce, including experience building integrations, automating workflows, and maintaining data integrity.
• Working knowledge of HubSpot and familiarity with its integration within a broader GTM tech stack.
• Strong communication, analytical, and problem-solving skills, with the ability to translate data into actionable insights.
• Familiarity with BI tools such as Omni.
• Strong project management skills and the ability to manage multiple projects simultaneously.

Responsibilities:

• Ensure data accuracy, integrity, and cleanliness in our CRM to support reliable reporting and insights.
• Assist with Order Management responsibilities, ensuring timely and accurate processing of sales transactions.
• Administer and optimize the sales technology stack, ensuring all tools are effectively configured, integrated, and aligned with sales team needs.
• Collaborate with Marketing Operations to maintain seamless system integrations and alignment across the GTM tool stack.
• Support the implementation and refinement of sales processes and procedures that enhance efficiency, scalability, and effectiveness.
• Conduct ongoing analysis of sales performance, identifying trends, gaps, and opportunities for improvement, and providing actionable recommendations.
• Maintain and enhance key sales performance metrics and dashboards, delivering accurate and timely visibility into sales performance for stakeholders.
• Serve as a resource for troubleshooting and resolving operational or technical issues within the sales team.