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Technical Writer

Posted 8 days agoViewed

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💎 Seniority level: Entry, 1–2 years of work experience as a technical writer, preferably in the technology industry or a related field

📍 Location: United States

🔍 Industry: Cybersecurity Software as a Service (SaaS)

🗣️ Languages: English

⏳ Experience: 1–2 years of work experience as a technical writer, preferably in the technology industry or a related field

🪄 Skills: HTMLCSSJavascriptCommunication SkillsCollaborationAttention to detailDocumentationResearchEditing

Requirements:
  • Excellent command of oral and written English.
  • Professional or academic experience with writing, editing, or publishing.
  • Proficiency with word processing applications such as Microsoft Word and Google Docs.
  • Experience with using and administrating knowledge base or other web publishing software.
  • Extreme attention to detail.
  • Ability to think creatively in complex situations.
  • Ability to learn complex systems and implement thorough documentation.
  • 1–2 years of work experience as a technical writer, preferably in technology.
  • Knowledge of basic CSS, HTML, or JavaScript.
Responsibilities:
  • Write, update, and publish knowledge base articles for a cybersecurity Software as a Service (SaaS) platform.
  • Test and document platform features.
  • Collaborate with a small team to prioritize tasks and set achievable goals.
  • Work closely with subject-matter experts and other employees across multiple teams to provide solutions.
  • Shape and execute strategy for long-term documentation improvement projects.
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