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Technical Writer

Posted 18 days agoViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: United States

💸 Salary: 60000.0 - 75000.0 USD per year

🏢 Company: Bayside Support Services👥 51-100Customer ServiceConsumerBusiness Development

⏳ Experience: 3+ years

🪄 Skills: Project ManagementDocumentationComplianceEditing

Requirements:
  • 3+ years of experience as a Technical Writer.
  • Demonstrated ability to create, edit, and refine policy documents, standard operating procedures (SOPs), and knowledge base articles.
  • Experience with project management tools like Monday.com, Smartsheet, Trello, etc.
  • Proven track record of taking initiative to locate and update existing documents, drive improvements, and streamline processes.
  • Ability to ensure all documentation adheres to style guides, compliance requirements, and best practices.
  • Comfortable working with multiple teams (Legal, Compliance, Operations, etc.) to gather information, solicit feedback, and maintain alignment.
Responsibilities:
  • Draft, edit, and update policy documents to ensure clarity, consistency, and alignment with organizational standards.
  • Work closely with stakeholders (Legal, Compliance, Project Administration, and Operations) to gather accurate information.
  • Facilitate reviews and approvals with SMEs and leadership to align policies with organizational goals.
  • Develop and maintain a centralized repository with version control for all policy documents.
  • Evaluate existing policies, recommend improvements, and stay current on best practices and regulatory changes.
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