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Implementation Consultant

Posted 2 months agoViewed

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💎 Seniority level: Middle, 3+ years of SaaS software implementation and data analytics, 2+ years of MedTech and/or healthcare billing experience

📍 Location: USA, Canada

🔍 Industry: Medical Technology

🏢 Company: AcuityMD👥 51-100💰 $45,000,000 Series B 9 months agomHealthMedical DeviceInformation TechnologyHealth Care

⏳ Experience: 3+ years of SaaS software implementation and data analytics, 2+ years of MedTech and/or healthcare billing experience

🪄 Skills: Project ManagementSQLData analytics

Requirements:
  • 3+ years of SaaS software implementation and data analytics experience.
  • 2+ years of MedTech and/or healthcare billing experience.
  • Significant customer-facing experience with a desire to improve implementation experiences.
  • Experience managing projects and using project management software.
  • Experience writing SQL to prepare, clean, and transform data.
  • Strong problem-solving skills to gather, prioritize, and drive execution on customer and business requirements.
Responsibilities:
  • Own the technical setup, configuration, and quality testing of the AcuityMD platform for new customers to ensure on-time delivery and proper functionality.
  • Assess customer commercial operations and strategies and translate them to AcuityMD platform configuration and workflow tactics.
  • Facilitate customer training on the AcuityMD platform.
  • Create SQL queries to transform and clean customer sales data, synthesize and create internal and client-facing documentation.
  • Work closely with AcuityMD Sales, Implementation, and Customer Success teams to resolve technical blockers with urgency.
  • Continuously improve our implementation process from end-to-end to ensure positive and timely implementations of AcuityMD at scale.
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