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Program Director

Posted 2024-10-22

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💎 Seniority level: Director, 10+ years

📍 Location: Chicago, Illinois, United States

💸 Salary: 146000 - 175000 USD per year

🔍 Industry: Consulting, SaaS

🏢 Company: HighRadius

🗣️ Languages: English

⏳ Experience: 10+ years

🪄 Skills: LeadershipProject ManagementAgilePeople ManagementSCRUMProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • Bachelor's degree required.
  • 10+ years of progressive consulting project management experience with external clients.
  • Experience in program managing O2C implementations in functional or technical roles.
  • Independent thinking and strong problem-solving skills.
  • High organization and prioritization skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Willingness to travel up to 40%.
Responsibilities:
  • Build and strengthen relationships with clients and stakeholders.
  • Lead implementation services and projects for clients, including planning, scope definition, and change management.
  • Utilize industry experience to enhance best practices for client satisfaction.
  • Achieve strategic relationships with clients to create mutually beneficial solutions.
  • Manage client expectations and project risks, and resolve escalations.
  • Anticipate scope changes to ensure projects are delivered on-time and within budget.
  • Lead an agile project management team focused on customer needs.
  • Assess organizational change management requirements.
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