Apply📍 Hong Kong
🧭 Contract
🔍 Online education
- Willingness to actively communicate with customers to gain their trust.
- Ability to work on holidays in a rotating schedule.
- Experience in telephone customer service is a plus.
- Experience in the online education industry is a plus.
- Contact new registered users via phone to recommend course plans and provide instructions on website operation.
- Follow up on users' course experiences through phone or email.
- Establish, record, and maintain customer data such as contact history, customer feedback, and purchase records.
- Offer consultation services to incoming customers, explain products, and plan according to customer needs.
Communication SkillsCustomer serviceAttention to detailOrganizational skillsWritten communicationMultitasking
Posted 2024-11-21
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