TheGeneral

The General ® , is an automotive insurance company that has been saving people money for 60 years! Since we first opened in 1963, we have surrounded ourselves with bold thinkers and passionate individuals who share our goal of bringing affordable, quality insurance to people across the country. Our vision influences how we deliver on our promises to our customers, our communities, and each other.   Ask any of our employees and they’ll tell you life at The General is a challenging, fast-paced, exciting experience that offers a competitive total rewards package, healthy work/life balance and an exciting working environment. We’ve engineered a stable, collaborative culture supported by a community that truly cares about one another and about achieving extraordinary results. We celebrate diversity, team spirit and a can-do attitude – so be prepared for opportunities to learn and grow as you work alongside coworkers from different backgrounds and professional experiences! We take pride in offering quality insurance and providing exceptional service. Through your invaluable skills and talents, you can help us continue to shape the insurance industry.   Join Our Enterprise Talent Community !

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📍 United States of America

🧭 Full-Time

💸 50000 - 60000 USD per year

🔍 Insurance

  • Active Property and Casualty License Required.
  • 6 months retail sales and/or customer service experience.
  • You are a team player who excels at providing excellent customer service and can work with speed and accuracy.

  • You will quote and sell insurance policy premiums to incoming sales prospects while providing excellent customer service.
  • Advise prospects on appropriate insurance coverage and options relative to their circumstances.
  • Run reports from multiple systems to verify accuracy of information provided by potential insured.
  • Explain coverage and payment options to customers.
  • Service existing customer policies including policy changes when customer service is not available.
  • Follow up on underwriting department requests to ensure policy adherence and improve retention.
  • Attend sales meetings, seminars, or educational activities to stay current with market trends and regulations.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationMicrosoft Office Suite

Posted 2024-12-01
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📍 United States of America

💸 55000 - 90000 USD per year

🔍 Insurance

  • Demonstrated experience providing customer-driven solutions or service.
  • Experience handling 1st and 3rd party, multi-line claims.
  • Solid knowledge of policies and endorsements related to casualty coverages.
  • Understanding of the claims handling process and state-specific claims licensing.

  • Investigate origin and cause of claims by contacting insureds, claimants, agents, and other relevant parties.
  • Handle 1st and 3rd party claims under multiple policy types, conducting on-site inspections as necessary.
  • Negotiate claim settlements and respond to customer inquiries.
  • Interpret and apply policy coverages, providing status updates and answering questions.

GoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-12-01
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Apply

📍 United States of America

🧭 Full-Time

💸 50000 - 60000 USD per year

🔍 Insurance

  • 6 months of retail sales and/or customer service experience is required.
  • An active Property and Casualty License is mandatory.
  • Candidates must have excellent customer service skills.
  • The role is primarily home-based with occasional travel to office locations.

  • You will quote and sell insurance policy premiums to incoming sales prospects.
  • You will advise prospects on appropriate insurance coverage relative to their circumstances.
  • You will run reports from multiple systems to verify potential insured’s information.
  • You will explain coverage and payment options to customers.
  • You will follow up on unsold leads for potential sales.
  • You will service existing customer policies and make necessary changes.
  • You will ensure adherence to underwriting requests and improve retention.
  • You will attend sales meetings and training to maintain state licensing.

Communication Skills

Posted 2024-10-12
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