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TheGeneral

The General® is a 60-year-old automotive insurance company focused on providing affordable, quality insurance across the country. With a collaborative culture and a commitment to diversity, employees enjoy a fast-paced work environment, competitive rewards, and opportunities for personal and professional growth.

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Jobs at this company:

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🔥 Auto Liability Desk Adjuster - Remote
Posted 2024-11-20

📍 United States of America

🧭 Full-Time

💸 55000 - 90000 USD per year

🔍 Insurance

  • Demonstrated experience providing customer-driven solutions or service.
  • Experience handling 1st and 3rd party multi-line claims across operating territories.
  • Experience with moderately complex claims management.
  • Solid knowledge of casualty coverages and related policy endorsements.
  • Understanding of the claims handling process.
  • Obtain state-specific property casualty claims licensing as required.

  • Investigate origin and cause of claims by contacting insureds, claimants, agents, and other parties.
  • Identify complex issues and seek assistance while handling claims in good faith.
  • Conduct on-site inspections when necessary, evaluate damages, and negotiate claims.
  • Respond to customer inquiries, make decisions, and close files as needed.
  • Interpret policies and apply coverage determinations for assigned losses.
  • Provide claim process and status updates to all parties involved.

GoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-20
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🔥 Property and Casualty Insurance Licensed Sales Representative - Base Pay + Uncapped Bonus (Remote)
Posted 2024-10-12

📍 United States of America

🧭 Full-Time

💸 50000 - 60000 USD per year

🔍 Insurance

  • 6 months of retail sales and/or customer service experience is required.
  • An active Property and Casualty License is mandatory.
  • Candidates must have excellent customer service skills.
  • The role is primarily home-based with occasional travel to office locations.

  • You will quote and sell insurance policy premiums to incoming sales prospects.
  • You will advise prospects on appropriate insurance coverage relative to their circumstances.
  • You will run reports from multiple systems to verify potential insured’s information.
  • You will explain coverage and payment options to customers.
  • You will follow up on unsold leads for potential sales.
  • You will service existing customer policies and make necessary changes.
  • You will ensure adherence to underwriting requests and improve retention.
  • You will attend sales meetings and training to maintain state licensing.

Communication Skills

Posted 2024-10-12
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🔥 Bilingual Customer Service Representative (Primarily Home)
Posted 2024-09-29

📍 Nashville, TN; Madison, WI; Phoenix, AZ

🧭 Full-Time

💸 $23.00 - $30.76 per hour

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated written and verbal communication skills.
  • Demonstrated typing/keyboarding skills (30 wpm).
  • Demonstrated experience with various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook).
  • Demonstrated math skills (multiplication, division, addition, subtraction).
  • Must pass bilingual assessments in reading, understanding, writing, and conversing fluently in both Spanish and English.

  • You will report to a Customer Service Manager and participate in required training activities and learn product and system knowledge necessary to respond to auto policy-related inquiries received from agents, agency staff, operations and customers.
  • You will focus on providing outstanding customer service while working diligently to meet customer needs.
  • You will strive to resolve on the first call, with minimal effort required on the part of the customer thus providing the most customer value.

Communication SkillsCustomer service

Posted 2024-09-29
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